Pre-ordering Solution

Know why your restaurant needs a Pre-ordering Solution today

Corporate, F&B, Food and Beverage, Restaurant, Restaurant inventory management, restaurant management, restaurant operation management
Currently, we are expecting the third wave of COVID-19 to emerge, and it is unknown how many more waves will follow. The restaurant industry is unable to predict the lockdown and the losses that might follow. Incorporating a Pre-ordering Solution in your restaurant can add value to your customers and business.

Why should your restaurant adopt a pre-ordering service?

Your customers can place their meal orders in advance, allowing your restaurant to organize its kitchen schedule and increase its profit margin. Customers find it tedious to read through an entire menu and order. An excellent idea is enabling them to order in advance and subsequently visit their favourite restaurant and dine-in.

Is a pre-ordering service only limited to dine-in customers?

No, eDine– a Pre-ordering Solution seamlessly sync your dine-in, home delivery, pick-up, and even drive-thru orders.

Why depend on only dine-in and home delivery systems when there is so much more? 

With the rapid growth in the relationship between restaurants and tech, owners must follow the trends and ideas. Pre-ordering helps you to establish a new digital connection between your restaurant and customers.

Let us learn in detail how pre-ordering can add value to your business.

Making sales in advance

With aggregators, you do not receive instant money, even excluding the aggregator fee. Also, in conventional home delivery services, the majority of times customers prefer cash-on-delivery. With a pre-ordering system, you can make sales in advance, offer more services than any aggregator, and receive money directly in your account.

Increase table turnover

Keeping your customers waiting for their meals during rush hours may disappoint them. In a typical order-placing cycle, after customers are seated, they take approximately 10 min to discuss and place an order. This is followed by a preparation time of 20–30 min until serving and 45 min of dining and enjoying the meals. Finally, an additional 5–8 min for paying the check. Now, imagine if you could reduce the above cycle time by 40 min by receiving an advance prepaid order. Also, you can efficiently schedule your kitchen for preparations, and simply serve them to your guests. Pre-ordering systems in restaurants help avoid the hassle and increase table turnover. It eliminates the delays during the ordering process, food preparation, and checkout stages. Thus, enhance the customer experience by significantly reducing the waiting time. With orders and payments settled in advance, employees can serve the customers really fast.

Organize kitchen schedules for restaurant owners

Depending on the type of restaurant, the peak hours may vary. During the peak hours, ordering of food items and on-site delivery seem to be endless. With Pre-ordering Solution, the customers can schedule their dine-in, pick-up, and home delivery days and timings in advance. They can easily book their visit time or home delivery from morning to evening. This helps restaurant owners to plan their inventory and kitchen schedule. In addition, restaurants can save customers from hunger and anger related to delays. Thus, a pre-order booking system is a right tool for achieving enhanced growth and sales in restaurants.

No food wastage

With a pre-ordering system, restaurants worldwide have witnessed a reduction in the wastage of food. This ingenious solution allows restaurant owners to determine their inventory requirements in advance. It assists them to avoid situations of excess or undercooking. Moreover, restaurants can obtain real-time insights into the sales, inventory and pre-ordered meals.

Offer a plethora of options to your busy diners

Every restaurant has a limited seating capacity, beyond which it becomes crowded. Therefore, managing the queue becomes difficult, and other challenges are encountered. Restaurants are no longer only dependent on dining; with the emergence of aggregators, home delivery has become popular. With COVID-19, the popularity and prominence of home deliveries still increased. Today, even big giants are offering drive-thru services, takeaways, and other services. With eDine (Pre-ordering Solution), offer all these services, drastically increase your revenue, profit margins, and make customers happier.

Advantages of advanced ordering from the perspective of customers

  • Dine-in guests: When they visit your restaurant, their table is ready and meals are rapidly served. They can enjoy their meals and leave.
  • Home delivery customers: Through the restaurant website, they can plan their weekly nutrition in advance, place their orders, and have their meals delivered on-time.
  • Drive-thru and takeaway customers: Such customers who live hectic lives can plan their meals in advance. They can place their orders, enter their vehicle number, choose a slot timing, and pick up their meals on their way.

Value addition for restaurants

  •  Avoid kitchen bottlenecks.
  •  Gain more customers and retain the existing ones. Ensure more recurring customers by rewarding those who pre-order and pay online.
  •  Stay ahead of your competitors.
  •  Stay flexible during COVID waves.
  •  Customize the delivery time slots, radius, and terms as per your choice.
  •  Provide your delivery services or add multiple delivery partners
Personalize your restaurant services by addressing the customers by their names, making them feel special. Therefore, helping the restaurant to politely upsell their customers. To summarize, install a system that reduces waiting time and rapidly serve meals at your restaurant to meet market demands.  Learn more about eDine.
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Hospital food service operations

A 3 Step Guide To Streamline Hospital Food Service Operations

Branding, Corporate, F&B, Uncategorized
Hospital food service operations
Health food service operations
Rapid advancements are taking place in the medical field. There are better treatments, operations, and revolutionary new technologies all around the place. However, many hospitals are still using conventional ways of food service, and the idea of automation is still very new to many. Therefore, this area needs a nudge of technology and automation to keep up with the fast-paced development. Implementing technology in hospital food service operations can help in providing an enhanced experience to patients, visitors, doctors and staff.

How do we implement technology in hospital food service operations?

1) Flow of food service inside the Hospitals:

Firstly, we all know how crowded it becomes during peak hours. Considering the COVID-19 pandemic, the hospital must ensure complete safety for all. So here’s the step-by-step flowchart to deliver an enhanced experience to your patients and visitors.

a) Contactless QR ordering for Patients and Visitors

Gone are the days when your staff had to move around to check on the patient about their meal requirements. QR Code ordering enables your patients to order their food from their bed/room itself. Doctors can control their nutrition, and they can order from the offered menu. Patients can pay through mobile while ordering, or the bill can be adjusted when they get discharged. Imagine how simpler it will be for your Hospital staff to get the order in their kitchen and deliver. It can significantly reduce the number of steps your staff takes to only go to and fro in the kitchen. It enables the hospital to streamline the food orders and ensure safety. 

b) Quick bite Kiosks

We understand that Hospitals have multiple blocks and a handful of cafe options. However, in order to streamline the traffic during rush hours, they can have small Kiosks to grab a quick bite. It can significantly control the sudden rush during peak hours in the hospitals and at the same time increase customer satisfaction as well as increase revenue.

c) Moveable Trolley Counters

Food on the go is a smart move for hospitals to implement so that visitors or patients can quickly grab a bite or coffee wherever they are. This way, visitors or patients will not have to go all the way to the canteen or cafe to buy a cup of coffee or sandwiches. In such a case, a lightweight handheld pos with lightning speed billing can instantly bill. Daily sales get recorded in the POS and at the backend for the IT team to understand the patterns and make an informed decision.

d) Swipe cards for doctors

Maintaining food bills at the hospitals for reimbursement is a daunting task for doctors. As they strive hard to treat their patients, they must enjoy their meals without worrying to maintain their food bills. In such a case, a Prepaid swipe card is helpful for doctors. They can order their meals by using the Prepaid Card provided by the hospital. IT Tem can ensure the Top-ups and settlements with our cloud backend solution.

e) Dining and Cafeteria

With the help of an intuitive POS system, you can offer an enhanced ordering experience to your visitors in Cafeteria, canteen or dining. Visitors are already worried about the well-being of their loved ones, and Hospitals can not afford to upset them in long queues and slow food ordering systems. 

2) Streamline Inventory and Central Kitchen

Secondly, it is imperative to streamline the backbone of your foodservice operations. For hospital chains to streamline their inventory and movement of their semi-prepared meals, it is imperative to have a robust system in place. A cloud-based backend solution can efficiently record the movement of raw materials and the inventory from Central Kitchen to the Hospitals. It enables the hospitals to forecast their purchases, reduce wastages in their storage, transfer stock accurately and optimise their central kitchens.   

3) Decision Makers and IT team

Lastly, when everything is said and done, the decision-makers need to analyse the expenses and growth of the food service in the hospitals. A robust technology solution that provides real-time data helps the management make an informed decision. It helps them reduce wastages and increase profitability in the hospitals. A cloud-based backend solution provides both the IT team and top management with a detailed analysis of everything. It gives you real-time and detailed reports of Sales, raw materials, inventory, stock movement and a lot more in just a few clicks.  Technology is advancing, and so are the needs of the people around us. Therefore, hospitals must implement dynamic and flexible solutions. Check out our case study and successful implementations here.  
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Food and Beverage Cost Control with these Amazing Tips

Optimize Your Food and Beverage Costs with these Amazing Tips

F&B, Food and Beverage
In order to have the customers flowing in always, you need to maintain a good ambiance and stock up your menu with good recipes. But while doing so, often you may have to spend a lot on your food and beverages. Also, there are chances where you may have to meet unnecessary wastages of food items. This can, unfortunately, lead to narrowing down your profit margin. Hence, one of the best ideas is to optimize your food and beverage costs. 

Here are some of the tips that can help you in food and beverage cost control. 

Maintaining Standards for Recipes:

One of the major issues that take place is not getting the same taste of food every time. If consistency is not maintained in terms of the food taste, it can lead to loss of reputation of the restaurant, ultimately leading to losses. Also, when you have maintained a proper standard for all your recipes, the customers are happy to pay the cost of these recipes.  One of the best ways for doing this is by strictly following the recipes. Train your bartenders and kitchen staff not to alter anything in the recipe and to follow the exact ingredients in the exact amount and follow the exact instructions for the preparations. 

Setting Prices for Drinks:

In most cases, you will earn maximum profit from the drinks only. Of course, if it is a bar, there is no doubt that the drinks will be your main source of income. Hence, you need to be very careful while pricing your drinks.  If you have priced your drinks too high, surely the customers will not visit you quite often. On the other hand, if you have priced them too low, you will have a lesser profit margin. Hence, your pricing should be optimal. 

Pour Policies:

Drinks are costly and spilling even a single drop can cost you. Hence, you need to consider pour policies while serving drinks to your customers. Make sure to have proper instruments through which you can measure the right amount of liquor that will go in the glass of the customers. For this, you need to train up your bartenders well so that they can understand the worth of every drop. 

Happy Hours:

Often most bars and clubs offer happy hours and similar special drink offers. This strategy has proven to be a great option in driving in customers but only when it has been planned carefully. For example, you have lowered down the price of certain drinks to welcome more customers. But if you see that there are not many customers coming up getting attracted by the offer, there is no point in lowering the price. In fact, it may have caused you to lose. Hence, there are two things that you need to think about in advance. Whether the drink you are offering at a lower price can bring in-crowd, and whether your profit ad loss calculation allows you to conduct such special offers. 

Profits for Recipes:

In the same way, how you observe the profitability of drinks, you need to maintain the profitability of your food items too. Do not overprice your dishes so much that customers do not order them. Similarly, do not lower down the price so much that you start facing loss. Now, in order to maintain a proper profit in your food, you also need to maintain a good standard. If you are regularly offering a good taste to your customers, you can always increase the prices a bit to increase your profit margin too. 

Inventory Management:

Apart from fixing the correct prices for the food and drinks, it is also essential to maintain that you are not wasting food items. For this, you need to have a proper inventory management system. The inventory should offer you insights about the items that you have in stock and that are getting replenished faster. This will help you in getting the items as soon as they get exhausted. At the same time, the inventory also controls you from over-purchasing perishable goods. Often when you over-purchase items and they are not used up on time, they get damaged and this adds up to your cost. 

Divide P&L Category Wise:

Often when you calculate profit and loss in total, you are not able to analyze the items from where you are getting profits and from where you are getting losses. A much convenient way is to calculate the profits and losses category-wise. This means calculating the profits and losses of your drinks separately and your food items separately. Usually, when you have a bar setup, the profits flow in through the drinks only. But if you have maintained the standard of your food items quite well, earning through food is not a surprise.

Reliable Employees:

Even when you are implying all the above-mentioned strategies, you may still face losses if you do not have reliable employees. Make sure to have proper training and benefit your employees well so that they do not steal in between causing you loss. 

Modern Technologies:

The use of modern technologies not just helps you in smoothening your operations but also helps you in maintaining decorum in-house. Apart from restaurant management systems, make use of cameras so that you can have an eye on your employees whether they are working correctly or not.  While the food and beverage industry is a great place for earning but it can also lead to a lot of expenditure at the same time. But if you are making use of the right ways, you can always excel in the section of food and beverage cost control  
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Food Beverage Tends | 5 Hot Trends in Food & Beverage Retail

5 Hot Trends in Food & Beverage Retail

F&B, Food and Beverage
When compared to other retail stores, food and beverage stores always have higher sales. Whether it is a restaurant, food court, or even a food delivery company, the number of sales always trends much higher than any other retail outlets available. It is due to such success stories that today a lot of people get motivated to start up their food and beverage joints in place of some other business options.

Rising Competition in Food & Beverage Retail

But as more people are realizing the potential aspects of this industry, the market is getting even more competitive and challenging in nature. There are so many small startups now along with the big houses that there is constant competition and rivalry of survival.  So, here is a trick for those who have just started a venture in food and beverage or wish to have their start-up in this industry in the coming few days. All you need to do is to follow some of the hot food beverage trends that are definitely going to help you in boosting up your business. 

Looks Matter:

This phase is very much true in today’s world of Instagram and Facebook. The current times have also seen a rise in the number of food bloggers who visit places that are fancy and attractive. Of course, there are also many food bloggers who explore places irrespective of their looks, but the number of people who run after great looks is comparatively higher.  Not just food bloggers but usual customers also love to visit restaurants and food joints that may be small but are arranged in a cozy and attractive way. The reason is simply that they crave to get good pictures for their Instagram stories.  Not just the ambiance but the presentation of the food is also a great thing to notice. Today, you will find images of food floating around on different social media platforms. This is because people love to click pictures of fancy food items in a fancy restaurant. So, if you do not wish to be left behind, buck up your bets and think of something creative for your restaurant as well as for the presentation of your food items on the table. 

Higher Competition:

There is already so much competition with so many new and old food joints and restaurants. Now another challenge that has come up is that many of the non-food brands are also taking a dive in the food and beverage industry lately. There are so many examples to explain this point such as the well-known brand Tiffany & Co, which actually deals in jewelry came up with its restaurant the Blue Box Cafe. Of course, the cafe attracted a lot of customers since the starting itself due to the brand recognition that Tiffany has. So, this can get quite challenging for many other restaurants to compete with such big brands entering the industry. 

So, what is the solution here?

If you are from the food and beverage industry purely, you will know this industry much better than those who are coming from the non-food industries. Hence, you need to take advantage of this fact and have to plan strategies to offer your best options to keep up with your customer flow. 

Online Food Ordering:

The craze of ordering pizza over the phone to get it delivered at home has been there for many years now. But now many insights have disclosed that the amount of food ordering transactions have increased much more than before. Of course, the recent pandemic has had a major impact on it as now many people are scared of visiting crowded restaurants and prefer to order food online to maintain social distancing.  So, to survive, it is very much essential to offer your customers the option of online food ordering through any application or through a website, whichever is convenient. 

The Value of Ethics:

Even though life has become tough and busy today, people are still sensitive towards any act of ethics and value. It is a major fact that while the food and beverage industry has much higher sales than any other retail industry, this is another dark fact that the food industry also struggles to reduce the regular food wastage that takes place. To curb this, many of the food joints have taken the initiative to donate unused food items among those who are needy.  Similarly, in the wish to maintain a fancy and high profile set up, often many restaurants forget that every human being is not the same. There have been histories where restaurants do not allow people in wheelchairs or in non-standard attires to enter the vicinity. Such discrimination definitely evokes a sense of boycott in many sensible customers and the business crashes down.  On the other hand, there have been noticed many restaurants such as KFC that do not just respect all kinds of customers but also takes initiative to hire some staff members who have a certain disability so that they can also earn a decent living. 

Customization:

Today people love to get things that have been customized especially for them. Also, the increasing cases of allergies to different items have made many people quit eating at restaurants. Also, staying healthy has become a priority today due to the increasing health concerns. In such a case, restaurants offering customization option has become a favourite of many of the customers. Restaurants such as Subway offer their customers to customize their sandwiches or salad so that they can choose the items that they wish to have and avoid those that can be problematic for them. No doubt such convenience allows more people to drop in and increase the sales of such restaurants and food joints. 

Conclusion

One of the most essential ways to be in the competition and grow well is to adapt to the ongoing trends. These trends will change from time to time and you should be flexible enough to change your attitude also according to them. Currently, the above few trends are highly on the racks and many startup businesses following these trends have noticed success coming on their way much faster than usual. 
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E-Commerce Food Beverage Industry: 2022 Trends | LevelFive Solution

The Best E-Commerce trends for the Food & Beverage Industry in 2022

F&B
The food and beverage industry is said to be one of the riskiest industries as it deals with perishable items. The experts of the industry have to work hard so that they can offer high-quality products to their customers each time. In this regard, the use of technology has been of great help. This can be noticed in the following trends that the e-commerce food beverage industry will be also following in the year 2022. 

Quality Maintenance:

One of the most important trends that the food and beverage industry has always adhered to is that of maintaining high quality. The use of options such as inventory management software helps the food supply chain management team to keep a track of food items that are about to expire or have been in stock for quite a long time. There are features through which the management can sell out the items that are expiring first so that there is no food wastage and also the customers are provided with a quality item.  While the industry is doing its part of maintaining high quality, the customers are also provided the responsibility of offering feedback about the quality of the items received. Analyzing the feedback registered by the customers, the supply chain management can decide upon strategies to offer even better quality to the customers from the next time onwards.  Many companies such as Amazon or Big Basket have also the option of same-day delivery or one-day delivery for food items or groceries. This also is a great idea for maintaining the quality of the items. When the ordered items are delivered on the same day or even on the next day, the quality of the item is maintained in comparison to the deliveries that otherwise would reach a week later. 

Enhanced E-Commerce for Food and Beverage Industry:

When selling food and beverage items, just having a general online selling website is not enough. There are many food and beverages such as green vegetables, fruits, and others that are perishable. Hence, the customers who depend upon online shopping will prefer to buy them only when they need to use them. For example, if there is a party at home, the customers will prefer to order the perishable food items just a day before with one-day delivery.  Thus, the e-commerce website selling food and beverages should offer a complete list of information on the items such as the delivery date, the net weight of the item, and even some features of the item so that the customers can order the item comfortably.  There have been now many food and beverage websites that offer daily services to the customers where the customer can subscribe to a particular such as milk once and the website will deliver a particular amount of milk every day at the doorstep without the customer ordering it regularly. The customer can customize this subscription at his or her own convenience such as pausing it for a particular time or changing the amount of item to be delivered. 

The ERP Tool:

The use of modern ERP tools will be noticed even more in the upcoming year. This tool helps in maintaining the inventory so that items can be stocked up quickly when they get exhausted and also food wastage can get reduced.  Such tools also bring up different analytical insights for you so that you can check the items that are high in demand. Also, you can offer special discounts on the trending items so that customers start buying them from you. Having an analysis of the data helps you in understanding the demand curve and lets you earn more profit margin seamlessly.  Also, the ERP tools enable you to integrate with many bigger websites so that you can sell off the items to high traffic. 

Discounts and Offers:

Online shopping has been always alluring to customers due to the end-of-season sale and discount offers from time to time. Also, there are so many times when the customers make use of coupon codes to get extra discounts over the quoted price. The food and beverage industry is no more behind in this strategy now. There are so many food and beverage supply chain companies that create strategies to offer discounts and offers to the customers so that they can get motivated at buying the food items online.  In fact, there are also many websites such as the giant Amazon that offer big discount days on its grocery products similar to their Great Shopping Festivals and others. The customers can find various items can a much-reduced price and surely they buy them. So, the customers who love online shopping now have one more category added to their online shopping list and that is food and beverages.  Noticing the upcoming trends, there is a clear picture that the e-commerce food beverage industry is surely here to flourish in the upcoming year. Researches and studies have mentioned that by now almost 55% of the customers have tried buying food and beverages online and are also willing to buy them online again in the future.  The online shopping trend has already set a platform for the food and beverage industry also to try their worth in the e-commerce section. Hence, not just the big names but even the smaller business startups in food and beverage should also get their business online to avail themselves of the advantages. People love shopping online and there is no exception when it comes to online shopping of food and beverages in the current scenario.
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ERP For Food Distribution Business | LevelFive Solution

How ERP for Food Distribution Business has been Beneficial?

F&B, Food and Beverage
Good food and good service are the two most important elements of the Food and Beverage Industry. If a restaurant does not have great taste in their food, customers will not visit it. Similarly, if a restaurant does not maintain a professional service, this again impacts the operations and creates repercussions on the business. 

Importance of Food Distribution Business

While food and service are two different departments, it may quite possibly happen at times that food may have a direct impact on the service too. For example, if a restaurant does not have enough stock and the customers are filling up in the restaurant, the staff may either land up refusing certain orders or may delay delivering them. This surely can upset most of the customers and can have a direct impact on the restaurant business.  Now for keeping a proper stock of food, the restaurants also highly depend upon different food distributors. The food distribution business is not just something that helps restaurants. This is in fact a huge section that is behind a lot of things such as the distribution of packaged food items, and similar others. If the food distribution business houses run their operations smoothly, surely they help the restaurants and other food joints also to run their business efficiently.   

One of the best ways to keep your food distribution business running smoothly is to implement the right ERP system. Here are some of the eminent benefits of implementing the right ERP for food distribution business.  

 
  • Better Management of Inventory:

Inventory in any food distribution business is different from that of any other business for the very simple reason that food is perishable in nature. Moreover, food has to be handled in a huge amount, and managing everything single-handedly or manually can get confusing as well as may invite several errors. In such a case, food distribution or food inventory ERP can be of great help. The system keeps a track of the items that you have in stock and notifies you when any of the items are about to get exhausted. Also, many of the systems have the option of notifying when an item is about to expire according to the date mentioned on the item. Thus, you can easily manage the inventory so that you can proceed towards taking the necessary actions of refilling your stocks when required and can optimize your inventory accordingly too.
  • Forecasting of Demand:

Apart from managing inventory properly, the ERP solutions also benefit in forecasting the demand of products in a much better way. It may always happen that your customers may demand different options from time to time. Hence, you should be ready with your stock so that you can deliver the items without any delay or any hesitation.  So, how do you know which items should be stocked in the warehouse for your customers? Well, the ERP system offers you a graph of the items that your customers have been using for the last few months. Analyzing such graph trends can help you in understanding which items are in demand in the current situation. This will help you in staying ready always with the items that your customers require.  Also, when you see the declining graph for a particular item, you can make sure to stock it less so that you do not have to them in surplus. This is again crucial because as food is perishable, having a surplus amount of anything will lead to situations such as spoilage or items getting expired as they are not in demand. This will ultimately lead to money loss. But when you analyze the forecast insights on the ERP for food distribution business, you can stay safe from such losses too. 
  • Systematic Approach:

Often when a system is followed, everything automatically falls into place. The same thing is applicable even in the case of a food distribution business. Often elements such as stock scheduling or storage management are missed out when the stock is handled manually. But with the introduction of the ERP system, all these options also come in handy.    When you are working with a systematic approach, you are able to manage the stock well with different approaches such as FIFO or FEFO. These are options such as First-In, First-Out or First-Expire, First-Out. This way, the chances of getting any item damaged gets reduced, which saves your money from getting wasted. Also, this way, you are able to manage your stock well and are saved from the chances of storing surplus items unnecessarily.
  • Increase in Profit Margin:

Having an ERP for food distribution business ensures that you can have an efficient pricing strategy by offering discounts and offers on the right items that are high in demand in the current times. When you offer a competitive price to your customers, they prefer to buy more from you and you are able to pocket more profit.  Also, when due to lack of systematic storage and scheduling, often you might have to face damage to food items that are perishable. Even when you are making a good profit, often such damages tend to narrow down the profit margin that you have earned. The ERP system helps you by scheduling those items first that have either arrived before or are expiring before. Similarly, you can see updates of the stocks that are stored so that you do not order surplus. This helps a lot in saving any kind of food wastage that otherwise will lead to money wastage.  Moreover, if noticed in a bigger picture, the ERP system has come up as a boon for the food distribution business. While initially, ERP for food distribution business was introduced to have a more convenient and transparent system to reduce human errors. But later on, many other benefits of the system were also revealed such as analyzing the insights offered by the system using which you can forecast the items that are in demand and cut down the chances of wasting food items that are highly perishable in nature. Overall, the system saves time, effort, and also your hard-earned money. 
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The F&b Industry | How Technology Has Helped the F&B Industry

How Technology Has Helped the F&B Industry in Tackling the New Normal?

F&B, Food and Beverage
The demand for food has been always on the rise due to the increasing population across the world. Even when the world got hit by the pandemic COVID-19, the F&B industry paved its way to reach its customers in an efficient way. Of course, when many countries imposed lockdown, the restaurants, food joints, and other similar outlets also were completely shut down due to which they had to face immense losses. But as soon as the world started returning back on track with the new normal rules, the F&B Industry also adapted to the new changes with the help of the latest technologies and strategies. 

Increased Food Delivery:

The demand for home deliveries has already seen a rise over the last few years. But when things started getting back to normal after the removal of lockdown, a tremendous increase is noticed for home delivery orders. Though due to rapid vaccination drive and other strategies, there has been noticed a good control over the virus, people are still not sure whether they should go out of their houses or not. Thus, a visible drop has been noticed in the number of people who would visit restaurants to dine in. These guests rather feel more comfortable now ordering food and getting it delivered at home to consume it within the comfort of their homes. 
  • The Problem:

While the increased amount of food delivery has brought back the pace of the F&B Industry on track, but it has definitely thinned the profit margin for many restaurants and food joints.  Most restaurants charge service charges when customers visit the restaurant to dine in. This service charge amount has to be waved off when they order for food delivery. Of course, this leads to thinning of the profit margin of the restaurant. In fact, when the customers order food over the phone, a dedicated team has to be there to take the orders and then pass them to the kitchen. 
  • The Solution:

Experts have mentioned several ways to tackle such a problem such as by increasing the rates of the food or by adding up delivery charges for food delivery. But as these solutions will increase the bill amount, many customers may refrain to order from such restaurants. Hence, another great idea is to make use of technology. The use of ERP is a great initiative to create an experience that is convenient for the customers as well as the restaurant owners and staff. All that the customers have to do is to either download the application or have to visit the website of the restaurant to order the food items online and also pay the bill online. The restaurants also offer discounts from time to time through such applications and websites to allure them and welcome more food orders online. 

Enhanced Hygiene:

One of the most essential points that we cannot ignore during this pandemic time is that of enhanced hygiene. Apart from the rules of social distancing and wearing a mask, another most essential point is to take extreme care about hygiene.  Food can get contaminated quite easily and so it is essential to maintain extra cleanliness while handling food. F&B Industry has introduced several regulations now to maintain the hygiene factor so that food can be served and delivered without any risk of contamination. Some of the regulations that the hotels, restaurants, and other places maintain in this new normal are:
  • Sanitizing the kitchen and dining area at regular intervals,
  • Handling food by wearing gloves, masks, and hair caps,
  •  Maintaining social distancing at work as well as from the customers.
Customers have also stood up quite responsibly now and they prefer to order food from restaurants and hotels that commit to maintaining all these regulations. Also, there are many restaurants and even food delivery partners that ask for feedback from the customers regarding the regulations that the food joints have maintained in terms of food packaging, or even while delivering the food items. The customers are now provided the authority to complain when they find any of the above-mentioned regulations getting violated. 

Enhanced Digitalization:

As social distancing became the prime solution to cut down the spread of the virus, digitalization became quite popular now. Customers now prefer to make payments through different digital forms so that they do not have to get in contact with the other person in terms of exchanging currencies. There are two major ways that have allowed the spread of digitalization in between the relationship of a customer and the F&B industry. 
  • When customers order online, they prefer to pay online at the application or at the website directly before the food is delivered.
  • When the customer is at the restaurant for dine-in, they usually pay online through different money transfer applications available now in place of paying in cash. 
Not just for the payment mode, digitalization is paving its way in many other areas of the F&B Industry too. Making use of these digitalized methods, not just the risk of direct contact is reduced but also convenience has been enhanced. One of the eminent examples that can be talked about is the restaurant management software through which the steward does not have to enter the kitchen with a paper to notify the chef about the order of the customers. The steward can just update the order on software and the chef can get a notification about what has to be prepared for a particular customer. 

Is This Change Good for the Long Run?

While many of the restaurants and small food joints may find the introduction of these changes a bit messy and expensive at the initial stage, but definitely this is going to pay off in the long run. Here are some of the eminent ways how the use of technology is a help in the long run. 
  • The use of technology such as restaurant management systems makes your operations much smoother and accelerates the quality and speed of work. 
  • The ERP system does not offer a faster and safer mode of payment but also helps in keeping track of your monetary elements such as comparing sales of different months to check your growth
  • There are also restaurant management systems that include inventory management that also helps you in handling your inventory well so that you can control food wastage or even shortage on time. 
  • Systems welcoming customer feedback helps you in understanding what you need to change so that you can get ready to serve the customers in an even better way. 
Thus, definitely, the F&B Industry had to face a number of challenges initially to adapt to the new normal similar to many other industries around. But the good thing is that in this whole scenario, the industry has learned to make use of technology and other strategies in an efficient way to march towards a future that is even brighter than before. 
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B2B Sales Ordering App

8 Reasons to switch to B2B Ordering App Today!

Branding, Corporate, F&B, Food and Beverage, Retail, retail inventory management, Retail Management, Startup
Recent progress in mobile technology has given brand manufacturers, wholesalers and distributors opportunities to market, connect with customers and prospects and sell their products more efficiently and effectively than ever before. Gone were the days when your sales reps were billing B2B orders manually on paper invoices and going to and fro to offices just for ordering, billing and shipments. Not just billing but managing the credits and payments of each client on excel sheets is a cumbersome task. With the growing complexity of sales processes, your field sales teams may struggle to succeed. Hence, B2B sales ordering app is the need of an hour. It streamlines and optimizes day-to-day sales ventures, empowering them to be the best they can be.  Before we list down the benefits of switching to a B2B Mobile ordering app, let us first address what businesses are going through with manual processing of orders:
  • Orders received untimed
  • Missing order bills
  • Wasting time in tracking and consolidation
  • Unable to keep a check on credit limit
  • No easy track of pending payment
  • No records of sales returns and damaged goods
  • Losing out on money

Give your Sales Reps a business wand and boost your sales.

Streamline your B2B sales by empowering your Sales Reps to sell more, sell smarter and sell faster with a smart b2b mobile ordering app.

1) Mobile Order Taking

Fast and efficient order taking on the go enhances your customer experience. Eliminating manual and redundant tasks save a lot of money as well as increase sales by more outreach. Your sales reps can easily see the purchase history, replenish the goods and sell faster.

2) Complete Catalogue

Paper catalogues are old school!  Replace them with an intuitive mobile ordering app, and you can update the product lists and set multiple price levels for your retail customers. This way, your customers can have complete details of the products they are purchasing. Location wise pricing and discounts from your backend solution make it easier for your sales reps to sell better. Product UPCs and SKUs were never so easy to manage.

3) Instantly Raise Invoices and Collect Payments

Today we offer several payment methods and instant invoices to e-commerce customers. Why not offer such facilities to our b2b clients? Your sales reps struggle daily to create a paper invoice and sometimes lose them during transit or in records. Thus, with one reliable B2B order and invoice app, your sales reps can create instant invoices and offer multiple payment options to your B2B customers.  4) Credit Sales and Notes  Every penny you collect on your credit sales is a profit to your business! Keeping track of credit sales is the most daunting task, and in this process, many businesses are losing their money. No proper records of the credit sales, pending payments and the inability to pull out the details at the right time lead to heavy losses to the businesses. Therefore, a smart b2b mobile ordering app is all you need to efficiently and accurately manage your credit sales.  5) Efficiently Manage Returns Manufacturers and distributors globally brood over managing returns, damaged and expired goods. From collecting them physically to maintaining them in fat files is a daunting task. The chances of losing track of these goods in transit are very high, ultimately leading you to losses.

6) Track Sales Records

Tracking sales figures are crucial for the growth of any business. Synced with your cloud backend solution, you can instantly check the sales of items performing well. From tracking the sales per rep to sales per customer is done in real-time without tedious excel sheets, paperwork and manual calculations.

7) Actionable Insights

Keeping manual records is not just cumbersome, but the accuracy is highly questionable. Why? Simply because managing fat files and checking out credit notes, pending payments, purchase history etc., does not give you enough analysis to make informed decisions.  Think of replacing it with a smart B2B Sales ordering app where all the sales, invoices and credits are updated immediately. All the data seamlessly syncs up with your cloud backend solution for you to make informed decisions in real-time.  Gaining actionable insights and taking control of your B2B sales – across channels can help recapture lost opportunities. As a result, you can prevent your B2B buyers from switching suppliers and increasing overall business growth.  

8) Stock Transfer & Inventory Management

To efficiently manage your stock take, stock transfers and complete inventory with a robust cloud backend solution. It syncs with your b2b mobile ordering app. A complete solution for all your b2b business needs.       Suitable for businesses like:
  • Wholesalers
  • Company Owned Chains
  • Franchise
  • Dealers
  • Distributors
Mobile Ordering App B2B companies are recognizing the necessity of another cornerstone that can change the way they do business!  Our b2b mobile ordering app creates a digitally accessible infrastructure for your sales rep to sell more, sell smarter and sell faster. Check out what you can do with our B2B Invoice, Order and Payment App for your Business.
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Restaurant Inventory Management | How Technology Has Aided RIM?

How Technology Has Aided Restaurant Inventory Management?

Restaurant inventory management
Starting with a restaurant business may be your dream. But you also need to understand that the restaurant business is counted as one of the riskiest business options available. You cannot be sure whether your restaurant will actually prosper and will become a hit among the customers or not. Also, managing the cost of a restaurant business is another challenging task. This is because managing inventory and stock in a restaurant business is a difficult task In the case of other business houses, your stock can remain as it is if they are not sold and you may decide of having a clearance sale after a couple of months to sell them off. But this is not in the case of a restaurant. You cannot stock certain food items for even weeks. They will start decaying. So, either you have to use them up or you have to throw them out. Thus, maintaining just fast-changing inventory can be a difficult task. No doubt introducing technology in the form of a restaurant inventory management system has offered a good amount of help in such a case. 

Keeps Track of the Fast Happening Changes:

As mentioned above, certain food items such as fresh vegetables cannot stay up for weeks. If they are not used up on time, they start decaying and ultimately you have to throw them up. Similarly, once your restaurant business has taken off, you will not know when some of your basic food items have got exhausted in just a couple of hours on the day of rush. Keeping track of all such things manually can be a difficult task.  Hence, restaurant inventory management offers a great help here. It notifies you when a particular item was stocked so that you can check on it whether it is still fresh or not. Similarly, the system will also notify you when an item is getting exhausted so that you can refill it instantly without breaking the flow of the business. 

Reduces Your Expenses:

Often in order to maintain the flow of the restaurant on weekends, restaurant owners tend to stock up a huge amount of items. It is quite lucky if all the items are used up. But there can be many times when you may realize later on that you have over-purchased certain items and now these items will go to waste. Often due to such wastage only, you may cause extra expenses. The restaurant inventory management once again is a great idea in such a case.  You can keep on tracking the stocks that are getting over on a busy day so that you can keep on refilling only those items that are getting over. Also, over time, you can do an analysis of the items that get over quite faster by checking through the last few data. You can stay keeping backup for such items while not over-purchasing other stuff. This way, you will stay away from wastage and also you can reduce your extra expenses. 

Helps in Growing:

Many inventory management solution systems offer you data graph charts of various things such as the highest-selling products from your restaurant, the fast-moving items from your stock, and many others. This way, you will be able to understand how your business is doing and what your customers are liking the most. You can take different decisions such as offering special discounts on the items that are still not in demand among the customers in order to increase its sales Also, having such technology can help you in tracking any kind of theft or cheating that might be happening within the team. Often you might be losing your profits due to such cases. Catching hold of such issues will help you in bringing back everything on track and growing your business smoothly.  Food business can be a risky affair if you are a novice in it. Either you need to have a good amount of experience in this industry or you need to make use of the right technology to help you in this. One such option that has come up is the restaurant inventory management system that helps you in tracking and managing your stocks conveniently so that you can have a transparent look through the things happening within the system and plan accordingly for the future of your business. 
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5 Reasons You Need A Retail Multi-Store Management Solution

5 Reasons You Need A Retail Multi-Store Management Solution

Restaurant inventory management, Retail Management
Today most brands prefer to have a retail multi-store management solution for better results. So, does this solution actually offer efficiency apart from making the tasks of the workers much convenient than before? The answer to this is definitely yes. There are so many different ways how the retail management solution actually provides help to the brand heads sitting at the central office in managing all the stores together without having many hassles.  Well, while there can be several such reasons that motivate the retail heads to get retail multi-store management solutions, here are some of the basic ones that are quite common among all. 
  • Standard Procedures for Operations:

The most basic reason for getting a retail multi-store management solution is obviously to manage all the stores together. Often when the retail heads are sitting at the central office, they are not aware of the activities and operations going on in the stores. When different stores are operating on different platforms or different methods, this can lead to confusion. Having a single retail management solution can bring uniformity in the system, ultimately excluding such confusion and issues.  Having a proper retail management solution will help in having a proper inventory system, invoicing system, along with other options. When all the stores are operating based on this single solution, the chances of confusion narrows, and the heads at the central office are able to manage all the data from different stores in a much convenient an efficient way. 
  • Streamlined Communication:

Apart from having a standard procedure for operations, the retail management solution also enables streamlined communication between all the stores with the central office. There are so many times when someone from one store has to check the inventory of other stores when a particular product is over in the first place. In place of making calls at different stores, the store that has a demand for a particular product can simply scan the retail management solution system to check the availability of the product in other stores without disturbing them. Now, when knowing which store has a surplus option, that particular store can be contacted for help.  Also, in the presence of such a solution, it is not necessary for the managers to remember the contact details of all the store managers. Through the help of network communication, they can contact the store from the central system directly There can be so many times when the manager of the store has got replaced and the seniors at the central office do not have the contact number of the new manager. In such cases, they can directly contact the particular store through the retail management solution system and get in touch with the new manager. Similar to this example, there can be many other such situations where the use of the retail management solution system can be highly helpful for the users and the company. 
  • Convenient Inventory Management:

As mentioned earlier, the retail management solution can help in managing and tracking inventories quite well. Whether it is the managers at the higher level of the brand or the personnel at the stores, everyone is able to check and track the inventory of all the stores in a much transparent way through the system. Not just tracking, the solution also helps in transferring of the stocks from one store to another in a much convenient way. This eliminates the hectic procedure of taking permission each time from the seniors about transferring products from one store to another in case of necessity.  It is because of this transparency that the retail management solution also allows the stores to split their stocks when in need. The seniors are able to track all the activities that are going on and they understand whenever an action is taken or any change is made in the inventory due to sale or due to transfer of items from one store to another. 
  • Great Customer Service:

The retail management solution does not just offer benefits to the brand and its team. Often customers also now prefer to shop at a brand that has got such solutions at their stores. This is because when there is a system, the customers rely upon the invoicing better and the option of taking customer feedback impresses them even more. Apart from a systematic invoicing and customer feedback option, the retail management solution also helps in introducing customer loyalty programs Through such programs, the stores can keep a track of the transactions and purchases made by the loyal customers of the brand. Depending upon their purchases made, the brand also offers several rewards and offers to loyal customers. Of course, many customers prefer to become loyal members of the brand in order to earn loyalty points and win rewards in the form of special discounts or others. 
  • Proper Analysis Leading to Growth:

While the stores make use of the inventory management, invoice system, and other options, the seniors’ heads at the central office also can make use of other features of the retail management solution. If you are making use of a proper solution, it can also offer diverse graph charts based on the data accumulated about sales, profits, and other details.  These senior authorities use these data graphs to analyze a number of things such as comparing sales and profits of different years, estimating the growth in sales for the upcoming years, and even understanding the demand of different products among customers.  The demand for retail multi-store management solutions systems has spiked up in the last few years. There has been a wide range of reasons due to which so many retail owners are preferring today to invest in this system. Understanding the benefits of the system, it can be surely said that having a retail management solution has definitely become one of the best alternatives today. 
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