best all-purpose retail management solution

10 Reasons You Need All-Purpose Retail Management Solution

Branding, Corporate, Retail Management, Startup

 

COVID 19 has completely changed the way consumers are now shopping at retail stores. In today’s world, it is not only about the product quality, it is about everything. Customers nowadays not only want variety and quality in products but also a contactless shopping experience. How as a retailer can you deal with these ever-changing and dynamic needs of the customers? Switch to a robust retail management solution today!

As a retailer, you need to provide an experience that can resonate with compelling customer demands. Going digital with a cloud-based retail solution can transform the way you currently run your outlet.

Try to look for All-In-One Solution for your Retail Outlet

A robust retail management solution meets today’s business demands. It allows you to make data-driven, and smart business decisions for your retail business. In this article, we will help you understand the need for a complete retail management system for your retail outlet.

best all-purpose retail management solution

1) Contactless Billing 

You see, billing is a basic necessity of all retail outlets worldwide. But today customers demand it to be fast and contactless. A robust retail management solution enables you with easy and fast billing options. You can offer your customers to pay via multiple payment modes like card, wallet, QR Code, etc.

2) eCommerce 

Due to the pandemic, people now have started shopping more Online than ever before. Due to this, many retailers have lost their customers because they lack offering online ordering options to their customers. RetailHub offers a fully functional website that displays all your products and retains your customers. With RetailHub, you can offer your customers to place orders on your website if they cannot make it to your store.

3) Online Marketplaces

Online Aggregators like Amazon, Shopee, and Lazada are great opportunities to increase sales and offer more convenience to your customers. But how about managing all this from one single dashboard?

Yes, it is possible with RetailHub! One robust all-purpose solution that integrates all the above online aggregators can bring everything in one interface. You can receive your marketplace orders in your RetailHub solution and even track the shipping process from there itself. 

4) Content Management System

A smart retail management solution also offers you a Content Management System through which you can access the content of your website, product name, pictures, description, SKUs, etc. Unlike separately managing a website, it all can be handled from one single dashboard

5) Barcode & Printing

While you might have experienced generating Barcode only from your POS system, with RetailHub, you can generate Barcodes from your entire inventory offline & online with a few simple steps.

6) Track Shipping

You can easily integrate your delivery partner and process invoicing and shipping of your website orders from the RetailHub dashboard itself. For all your orders on marketplaces, you can track the shipment status from one single dashboard.

7) Refunds & Returns

Whether it is online or offline, managing refunds and returns has been a pain for many retailers. With the help of a cloud-based retail management solution, retailers can manage the refunds and returns of the entire sales they make from all sources combined. So, instead of managing multiple places and then manually doing these redundant tasks, retailers can easily and accurately track their returns. Not only this solution makes the overall task simpler but it significantly reduces the errors done in manually managing all these. In addition, it will also help you to efficiently manage the inventory and your net sales.

8) Inventory Management

Mostly all retailers brood about this tedious task of managing inventory separately on all platforms like POS software, website, and then marketplaces. RetailHub makes it easy for you to accurately and efficiently manage your stock and significantly reduce the cost of labour and errors done in such manual tasks.

9) Customer Relationship Management

One of the most crucial aspects of running a successful retail business is to retain your existing customers. With increasing competition in the retail industry and daily new emerging startups, it is highly important to retain your existing customer. Therefore, with a smart retail management system, you can collect the database of all your customers from stores, websites, and marketplaces and send them discount coupons, vouchers, updates about your upcoming collection.

10) Intelligent Business Reports

When all is said and done, you need to see the growth of your business. For this, you don’t need a staff to sit all day and calculate the sales and returns on a daily basis. All this can be done automatically and in real-time from a smart cloud retail management solution. From sales summary, inventory, returns, to the growth of each platform everything in one single interface.

Therefore, go ahead and try this all-purpose retail management solution for your retail business.

Also, do leave a comment below. Happy Retailing!

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10 Ways Restaurant Technology Is Optimizing Operations

Branding, Corporate, Development, Digital, Marketing, Restaurant, Restaurant inventory management, Startup

With the increase in competition and the introduction of restaurant technology, there’s a noticeable change in customer demands. Hence, the restaurateurs are going all out to automate the restaurant operations. This can be achieved only through implementing a smart restaurant technology that can optimize operations, and speeds processes. Implementing technology in your restaurant is a very cost-effective solution in the long run. Moreover, it provides various services that increase your customer satisfaction and is also customizable. Automating restaurant operations with the help of smart technology is not only imperative but the need of an hour. Also, it marginally reduces the scope of errors and mistakes as compared to manual operations manifold.

How To Improve Restaurant Operations Using Restaurant Technology

As above we have talked about the importance of both restaurant technology and automation for your restaurant. Let us now learn the smart ways in which it can streamline your restaurant operations.

Online Ordering

Talking about restaurants and current needs, Online Ordering is a new trend With more and more online food aggregators, online ordering is becoming famous which can be done through a mobile app. This enables your guests to place an order from anywhere. One of the major advantages of online ordering is that it is easy for guests to place an order with just a few clicks away from their favorite restaurant. This significantly reduces the risks of mixing up the order through telephonic ordering.

Automatic Billing

Earlier the Restaurant technology was introduced in a form of enhancing billing operations in restaurants. However, nowadays it provides much more than just billing. In billing, the POS software generates an automatic bill right after the order is placed or the customer has dined. This bill is based on the Kitchen Order Ticket (KOT), which eliminates the scope of mixing up orders and bills. This eliminates all sorts of delays and enhances customer service. Also, Dineplan Suite provides splitting bill options which makes it easier for customers to pay when they want to go Dutch.

Online Payments

With the introduction of Online payments, the lives of both customers and restaurateurs are much easier.

Nowadays, all the bills generation, as well as the payment, can be done via mobile phones, e-wallets, Google Pay. This service speeds up the bill settlement process significantly by automating restaurant operations and increasing customer delight.

Table Reservation

With all the technology and competition in the restaurant industry, customers do not like to wait in the restaurant. Here comes the need for Online table reservations which enables customers to book tables in advance. This tool in your pos software presents a virtual overview of the restaurant to help customers choose their preferable tables and book in advance. Isn’t that a wonderful feature to offer? This service increases your customer delight, as the customers can avoid waiting to be get seated.

Loyalty Programs

Of course, acquiring a new customer is significantly important for all businesses including the restaurant industry. However, the cost of acquiring is more than retaining your current customer base. In general, your Loyal customers tend to spend more and are more helpful to refer their friends. Hence, Loyalty programs are very crucial for your restaurant business. With the help of your pos system, you can run a loyalty program campaign on your customer database. This means on each order, the points are automatically added to your customer’s profile.

Accounting and Reporting

Accounting feature in your restaurant pos software-Dineplan Suite enables you to manage your daily and monthly finances of the restaurant. You can access all the sales data and transactions in various formats to easily understand your restaurant business. Also, restaurateurs can view all the activities in a restaurant in real-time.

Inventory Management

Your pos software provides an Inventory Management feature which is very useful for managing the raw materials for your restaurant. It easily manages all the stock, raw materials, supplies for daily operations, etc. In addition, you can also manage the shelf life of bakery products like bread, cakes, ice-creams, etc. Based on the orders and trends, your pos system will keep you updated about your current stock. Moreover, it predicts how long your current stock will last, and send indents to order on time to avoid running out of stock. All this detailed management of the stock helps you reduce wastage.

Other than cash, inventory is the next area that is prone to internal theft and pilferage. Hence, you can assign roles and permissions to your staff through specific access to the inventory. In the restaurant industry, Inventory management is one of the most sought-after automation. Learn more about Inventory Management here. 

Analytics

Reporting and analytics are the most important areas for any business. Hence, the restaurant business too requires regular running and managing a restaurant. Your restaurant management software stores all your sales data and transactions on a moment-to-moment basis. This data is available on a real-time basis as well as the selected period for regularly analyzing them. These reports must be analyzed regularly to predict trends and formulate future strategies.

In addition, this analysis can help restaurants to offer customized deals and offers which can attract more customers. The analytic feature generates reports based on the customers’ ordering habits, and restaurateurs use this data to offer deals and discounts. Learn more about Restaurant Analytics here.

Customer Relationship Management

Customer Relation Management (CRM) is an important tool to manage all your customer databases. CRM helps you to boost customer engagement through personalized email and SMS campaigns. All you need to do is simply install Cloud POS software which offers CRM features wherein all your customer data is automatically stored. This customer data usually records the name, number, location, order history, and value. Based on all these details, you can run a customized campaign of offers and discounts based on their order history.

Not only this, you can even send personalized emails, newsletters, new menu additions, events, and a lot more.

Feedback Management

For ages, restaurant staff has been chasing the guests for providing customer feedback for the services and food at the restaurant. Earlier it was all done manually on a register or by filling up a form. However, with the introduction of new smart pos software, the manual task of filling the feedback form is eliminated. Nowadays, your pos software will have a Customer Feedback Management feature that simplifies the feedback-taking process with a few clicks. Customers can now provide feedback based on the food they ordered and their overall experience. Learn ways of Marketing your Restaurant here.

So, now tell us about the restaurant technology which you are using at your restaurant.

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