Pre-ordering Solution

Know why your restaurant needs a Pre-ordering Solution today

Corporate, F&B, Food and Beverage, Restaurant, Restaurant inventory management, restaurant management, restaurant operation management
Currently, we are expecting the third wave of COVID-19 to emerge, and it is unknown how many more waves will follow. The restaurant industry is unable to predict the lockdown and the losses that might follow. Incorporating a Pre-ordering Solution in your restaurant can add value to your customers and business.

Why should your restaurant adopt a pre-ordering service?

Your customers can place their meal orders in advance, allowing your restaurant to organize its kitchen schedule and increase its profit margin. Customers find it tedious to read through an entire menu and order. An excellent idea is enabling them to order in advance and subsequently visit their favourite restaurant and dine-in.

Is a pre-ordering service only limited to dine-in customers?

No, eDine– a Pre-ordering Solution seamlessly sync your dine-in, home delivery, pick-up, and even drive-thru orders.

Why depend on only dine-in and home delivery systems when there is so much more? 

With the rapid growth in the relationship between restaurants and tech, owners must follow the trends and ideas. Pre-ordering helps you to establish a new digital connection between your restaurant and customers.

Let us learn in detail how pre-ordering can add value to your business.

Making sales in advance

With aggregators, you do not receive instant money, even excluding the aggregator fee. Also, in conventional home delivery services, the majority of times customers prefer cash-on-delivery. With a pre-ordering system, you can make sales in advance, offer more services than any aggregator, and receive money directly in your account.

Increase table turnover

Keeping your customers waiting for their meals during rush hours may disappoint them. In a typical order-placing cycle, after customers are seated, they take approximately 10 min to discuss and place an order. This is followed by a preparation time of 20–30 min until serving and 45 min of dining and enjoying the meals. Finally, an additional 5–8 min for paying the check. Now, imagine if you could reduce the above cycle time by 40 min by receiving an advance prepaid order. Also, you can efficiently schedule your kitchen for preparations, and simply serve them to your guests. Pre-ordering systems in restaurants help avoid the hassle and increase table turnover. It eliminates the delays during the ordering process, food preparation, and checkout stages. Thus, enhance the customer experience by significantly reducing the waiting time. With orders and payments settled in advance, employees can serve the customers really fast.

Organize kitchen schedules for restaurant owners

Depending on the type of restaurant, the peak hours may vary. During the peak hours, ordering of food items and on-site delivery seem to be endless. With Pre-ordering Solution, the customers can schedule their dine-in, pick-up, and home delivery days and timings in advance. They can easily book their visit time or home delivery from morning to evening. This helps restaurant owners to plan their inventory and kitchen schedule. In addition, restaurants can save customers from hunger and anger related to delays. Thus, a pre-order booking system is a right tool for achieving enhanced growth and sales in restaurants.

No food wastage

With a pre-ordering system, restaurants worldwide have witnessed a reduction in the wastage of food. This ingenious solution allows restaurant owners to determine their inventory requirements in advance. It assists them to avoid situations of excess or undercooking. Moreover, restaurants can obtain real-time insights into the sales, inventory and pre-ordered meals.

Offer a plethora of options to your busy diners

Every restaurant has a limited seating capacity, beyond which it becomes crowded. Therefore, managing the queue becomes difficult, and other challenges are encountered. Restaurants are no longer only dependent on dining; with the emergence of aggregators, home delivery has become popular. With COVID-19, the popularity and prominence of home deliveries still increased. Today, even big giants are offering drive-thru services, takeaways, and other services. With eDine (Pre-ordering Solution), offer all these services, drastically increase your revenue, profit margins, and make customers happier.

Advantages of advanced ordering from the perspective of customers

  • Dine-in guests: When they visit your restaurant, their table is ready and meals are rapidly served. They can enjoy their meals and leave.
  • Home delivery customers: Through the restaurant website, they can plan their weekly nutrition in advance, place their orders, and have their meals delivered on-time.
  • Drive-thru and takeaway customers: Such customers who live hectic lives can plan their meals in advance. They can place their orders, enter their vehicle number, choose a slot timing, and pick up their meals on their way.

Value addition for restaurants

  •  Avoid kitchen bottlenecks.
  •  Gain more customers and retain the existing ones. Ensure more recurring customers by rewarding those who pre-order and pay online.
  •  Stay ahead of your competitors.
  •  Stay flexible during COVID waves.
  •  Customize the delivery time slots, radius, and terms as per your choice.
  •  Provide your delivery services or add multiple delivery partners
Personalize your restaurant services by addressing the customers by their names, making them feel special. Therefore, helping the restaurant to politely upsell their customers. To summarize, install a system that reduces waiting time and rapidly serve meals at your restaurant to meet market demands.  Learn more about eDine.
Like, Share and Connect with Us!
Read More

Careers Opening #4 – WordPress and WooCommerce Developer

Careers, Corporate, Development, HR, Human Resource, Job Posting, New Updates
 

Position Title: WordPress and WooCommerce Developer


 
About LevelFive

LevelFive Solutions Pte Ltd specializes in providing a comprehensive Cloud-Based Software Solution specifically for Restaurant (F&B) and Retail Businesses for more than a decade since 2008.
 
Our main solutions, DinePlan and RetailPlan, comprises a suite of module features where we provide Cost and Operational Efficiency and Effectiveness for businesses.

Our solutions’ main USPs (Unique Selling Points) consist of Customization, Ease of Use, Stability, Scalability, and Ability to easily integrate with Partners.

Over the past decade and more, we have also always been striving for continuous improvements when it comes to the developments of our software solutions and to also fulfill our customers’ requirements through their needs and wants to the best of our abilities with our sector knowledge, specialized expertise, and capability as a team altogether.
 
Job Description

We are looking for a WordPress and WooCommerce Developer who are Disciplined, Passionate, Self-Driven, talented, who are going through a large-scale digital transformation and streamlining of retail solution suite of applications.
 
As part of the Development team, you will have the opportunity to take ownership and lead the drive in delivering these high-profile business solutions. You will be integrating these with existing systems and applications as well as building from inception.
 
Required Skills
 
Skills Status
PHP Good to have
WordPress Plugin Development Good to have
Woocommerce Setup and Development Good to have
HTML/CSS/Bootstrap Good to have
Git Good to have
Written and Spoken English Good to have
 
Start Date

As soon as possible.

Other Information

Employee Type:             Full-time

Working Days:             5 Days

Location:             Puraisaiwalkam, Chennai

Education:             No degree is fine as well.

Experience:             2+ Years
 
Eligible for Interview
 
The code walkthrough is mandatory during the interview process.

 

Like, Share and Connect with Us!
Read More

Careers Opening #3 – Laravel Full Stack Developer (Laravel and Vue.js)

Careers, Corporate, Development, HR, Human Resource, Job Posting, New Updates
 

Position Title: Laravel Full Stack Developer (Laravel and Vue.js)

  About LevelFive LevelFive Solutions Pte Ltd specializes in providing a comprehensive Cloud-Based Software Solution specifically for Restaurant (F&B) and Retail Businesses for more than a decade since 2008.   Our main solutions, DinePlan and RetailPlan, comprises a suite of module features where we provide Cost and Operational Efficiency and Effectiveness for businesses. Our solutions’ main USPs (Unique Selling Points) consist of Customization, Ease of Use, Stability, Scalability, and Ability to easily integrate with Partners. Over the past decade and more, we have also always been striving for continuous improvements when it comes to the developments of our software solutions and to also fulfill our customers’ requirements through their needs and wants to the best of our abilities with our sector knowledge, specialized expertise, and capability as a team altogether.   Job Description We are looking for a Laravel Full Stack Developer (Laravel and Vue.js) who are Disciplined, Passionate, Self-Driven, talented, who are going through a large-scale digital transformation and streamlining of retail solution suite of applications.   As part of the Development team and as a specialized Laravel Developer you will have the opportunity to take ownership and lead the drive in delivering these high-profile business solutions. You will be integrating these with existing systems and applications as well as building from inception.   Required Skills  
Skills Status
Laravel and PHP Must have
JavaScript and Vue.js Must have
Postgres or MySql Must have
HTML/CSS/Bootstrap Must have
Git Must have
Written and Spoken English Must have
DevOps Good to have
  Start Date As soon as possible. Other Information Employee Type:             Full-time Working Days:             5 Days Location:             Puraisaiwalkam, Chennai Education:             No degree is fine as well Experience:             3+ Years   Eligible for Interview   Please share your GitHub Repository or the work you have done before the interview. The code walkthrough is mandatory during the interview process.  
Like, Share and Connect with Us!
Read More

Careers Opening #2 – DotNet Developer (ASP.net Core with Angular)

Careers, Corporate, Development, HR, Human Resource, Job Posting, New Updates

Position Title: DotNet Developer (ASP.net Core with Angular)



About LevelFive

LevelFive Solutions Pte Ltd specializes in providing a comprehensive Cloud-Based Software Solution specifically for Restaurant (F&B) and Retail Businesses for more than a decade since 2008.
 
Our main solutions, DinePlan and RetailPlan, comprises a suite of module features where we provide Cost and Operational Efficiency and Effectiveness for businesses.

Our solutions’ main USPs (Unique Selling Points) consist of Customization, Ease of Use, Stability, Scalability, and Ability to easily integrate with Partners.

Over the past decade and more, we have also always been striving for continuous improvements when it comes to the developments of our software solutions and to also fulfill our customers’ requirements through their needs and wants to the best of our abilities with our sector knowledge, specialized expertise, and capability as a team altogether.
 
Job Description

We are looking for a DotNet Developer (ASP.net Core with Angular) who are Disciplined, Passionate, Self-Driven, talented, who are going through a large-scale digital transformation and streamlining of retail solution suite of applications.
 
As part of the Development team and as a specialized DotNet Developer you will have the opportunity to take ownership and lead the drive in delivering these high-profile business solutions. You will be integrating these with existing systems and applications as well as building from inception.
 
Required Skills
 
Skills Status
C# and ASP.net Core Must have
JavaScript and Angular 8 or Above Must have
Microsoft SQL Server Must have
HTML/CSS/Bootstrap Must have
Git Must have
Written and Spoken English Must have
Azure DevOps Good to have
 
Start Date

As soon as possible.

Other Information

Employee Type:             Full-time

Working Days:             5 Days

Location:             Puraisaiwalkam, Chennai

Education:             No degree is fine as well

Experience:             3+ Years
 
Eligible for Interview
 
The code walkthrough is mandatory during the interview process.
 

Like, Share and Connect with Us!
Read More

Careers Opening #1 – DotNet Developer

Careers, Corporate, Development, HR, Human Resource, Job Posting, New Updates

Position Title: DotNet Developer

 
About LevelFive

LevelFive Solutions Pte Ltd specializes in providing a comprehensive Cloud-Based Software Solution specifically for Restaurant (F&B) and Retail Businesses for more than a decade since 2008.
 
Our main solutions, DinePlan and RetailPlan, comprises a suite of module features where we provide Cost and Operational Efficiency and Effectiveness for businesses.

Our solutions’ main USPs (Unique Selling Points) consist of Customization, Ease of Use, Stability, Scalability, and Ability to easily integrate with Partners.

Over the past decade and more, we have also always been striving for continuous improvements when it comes to the developments of our software solutions and to also fulfill our customers’ requirements through their needs and wants to the best of our abilities with our sector knowledge, specialized expertise, and capability as a team altogether.
 
Job Description

We are looking for a DotNet Developer (ASP.net MVC and AngularJS) who are Disciplined, Passionate, Self-Driven, talented, who are going through a large-scale digital transformation and streamlining of retail solution suite of applications.
 
As part of the Development team you will have the opportunity to take ownership and lead the drive in delivering these high-profile business solutions. You will be integrating these with existing systems and applications as well as building from inception.
 
Required Skills
 
Skills Status
C# and ASP.net MVC Good to have
JavaScript and Angular JS Version 1 Good to have
Microsoft SQL Server Good to have
HTML/CSS/Bootstrap Good to have
Git Good to have
Written and Spoken English Good to have
Azure DevOps Good to have
 
Start Date

As soon as possible.

Other Information

Employee Type: Full-time

Working Days: 5 Days

Location: Puraisaiwalkam, Chennai

Education: No degree is fine as well.

Experience: 2+ Years
 
Eligible for Interview
 
The code walkthrough is mandatory during the interview process.

Like, Share and Connect with Us!
Read More
Hospital food service operations

A 3 Step Guide To Streamline Hospital Food Service Operations

Branding, Corporate, F&B, Uncategorized
Hospital food service operations
Health food service operations
Rapid advancements are taking place in the medical field. There are better treatments, operations, and revolutionary new technologies all around the place. However, many hospitals are still using conventional ways of food service, and the idea of automation is still very new to many. Therefore, this area needs a nudge of technology and automation to keep up with the fast-paced development. Implementing technology in hospital food service operations can help in providing an enhanced experience to patients, visitors, doctors and staff.

How do we implement technology in hospital food service operations?

1) Flow of food service inside the Hospitals:

Firstly, we all know how crowded it becomes during peak hours. Considering the COVID-19 pandemic, the hospital must ensure complete safety for all. So here’s the step-by-step flowchart to deliver an enhanced experience to your patients and visitors.

a) Contactless QR ordering for Patients and Visitors

Gone are the days when your staff had to move around to check on the patient about their meal requirements. QR Code ordering enables your patients to order their food from their bed/room itself. Doctors can control their nutrition, and they can order from the offered menu. Patients can pay through mobile while ordering, or the bill can be adjusted when they get discharged. Imagine how simpler it will be for your Hospital staff to get the order in their kitchen and deliver. It can significantly reduce the number of steps your staff takes to only go to and fro in the kitchen. It enables the hospital to streamline the food orders and ensure safety. 

b) Quick bite Kiosks

We understand that Hospitals have multiple blocks and a handful of cafe options. However, in order to streamline the traffic during rush hours, they can have small Kiosks to grab a quick bite. It can significantly control the sudden rush during peak hours in the hospitals and at the same time increase customer satisfaction as well as increase revenue.

c) Moveable Trolley Counters

Food on the go is a smart move for hospitals to implement so that visitors or patients can quickly grab a bite or coffee wherever they are. This way, visitors or patients will not have to go all the way to the canteen or cafe to buy a cup of coffee or sandwiches. In such a case, a lightweight handheld pos with lightning speed billing can instantly bill. Daily sales get recorded in the POS and at the backend for the IT team to understand the patterns and make an informed decision.

d) Swipe cards for doctors

Maintaining food bills at the hospitals for reimbursement is a daunting task for doctors. As they strive hard to treat their patients, they must enjoy their meals without worrying to maintain their food bills. In such a case, a Prepaid swipe card is helpful for doctors. They can order their meals by using the Prepaid Card provided by the hospital. IT Tem can ensure the Top-ups and settlements with our cloud backend solution.

e) Dining and Cafeteria

With the help of an intuitive POS system, you can offer an enhanced ordering experience to your visitors in Cafeteria, canteen or dining. Visitors are already worried about the well-being of their loved ones, and Hospitals can not afford to upset them in long queues and slow food ordering systems. 

2) Streamline Inventory and Central Kitchen

Secondly, it is imperative to streamline the backbone of your foodservice operations. For hospital chains to streamline their inventory and movement of their semi-prepared meals, it is imperative to have a robust system in place. A cloud-based backend solution can efficiently record the movement of raw materials and the inventory from Central Kitchen to the Hospitals. It enables the hospitals to forecast their purchases, reduce wastages in their storage, transfer stock accurately and optimise their central kitchens.   

3) Decision Makers and IT team

Lastly, when everything is said and done, the decision-makers need to analyse the expenses and growth of the food service in the hospitals. A robust technology solution that provides real-time data helps the management make an informed decision. It helps them reduce wastages and increase profitability in the hospitals. A cloud-based backend solution provides both the IT team and top management with a detailed analysis of everything. It gives you real-time and detailed reports of Sales, raw materials, inventory, stock movement and a lot more in just a few clicks.  Technology is advancing, and so are the needs of the people around us. Therefore, hospitals must implement dynamic and flexible solutions. Check out our case study and successful implementations here.  
Like, Share and Connect with Us!
Read More
B2B Sales Ordering App

8 Reasons to switch to B2B Ordering App Today!

Branding, Corporate, F&B, Food and Beverage, Retail, retail inventory management, Retail Management, Startup
Recent progress in mobile technology has given brand manufacturers, wholesalers and distributors opportunities to market, connect with customers and prospects and sell their products more efficiently and effectively than ever before. Gone were the days when your sales reps were billing B2B orders manually on paper invoices and going to and fro to offices just for ordering, billing and shipments. Not just billing but managing the credits and payments of each client on excel sheets is a cumbersome task. With the growing complexity of sales processes, your field sales teams may struggle to succeed. Hence, B2B sales ordering app is the need of an hour. It streamlines and optimizes day-to-day sales ventures, empowering them to be the best they can be.  Before we list down the benefits of switching to a B2B Mobile ordering app, let us first address what businesses are going through with manual processing of orders:
  • Orders received untimed
  • Missing order bills
  • Wasting time in tracking and consolidation
  • Unable to keep a check on credit limit
  • No easy track of pending payment
  • No records of sales returns and damaged goods
  • Losing out on money

Give your Sales Reps a business wand and boost your sales.

Streamline your B2B sales by empowering your Sales Reps to sell more, sell smarter and sell faster with a smart b2b mobile ordering app.

1) Mobile Order Taking

Fast and efficient order taking on the go enhances your customer experience. Eliminating manual and redundant tasks save a lot of money as well as increase sales by more outreach. Your sales reps can easily see the purchase history, replenish the goods and sell faster.

2) Complete Catalogue

Paper catalogues are old school!  Replace them with an intuitive mobile ordering app, and you can update the product lists and set multiple price levels for your retail customers. This way, your customers can have complete details of the products they are purchasing. Location wise pricing and discounts from your backend solution make it easier for your sales reps to sell better. Product UPCs and SKUs were never so easy to manage.

3) Instantly Raise Invoices and Collect Payments

Today we offer several payment methods and instant invoices to e-commerce customers. Why not offer such facilities to our b2b clients? Your sales reps struggle daily to create a paper invoice and sometimes lose them during transit or in records. Thus, with one reliable B2B order and invoice app, your sales reps can create instant invoices and offer multiple payment options to your B2B customers.  4) Credit Sales and Notes  Every penny you collect on your credit sales is a profit to your business! Keeping track of credit sales is the most daunting task, and in this process, many businesses are losing their money. No proper records of the credit sales, pending payments and the inability to pull out the details at the right time lead to heavy losses to the businesses. Therefore, a smart b2b mobile ordering app is all you need to efficiently and accurately manage your credit sales.  5) Efficiently Manage Returns Manufacturers and distributors globally brood over managing returns, damaged and expired goods. From collecting them physically to maintaining them in fat files is a daunting task. The chances of losing track of these goods in transit are very high, ultimately leading you to losses.

6) Track Sales Records

Tracking sales figures are crucial for the growth of any business. Synced with your cloud backend solution, you can instantly check the sales of items performing well. From tracking the sales per rep to sales per customer is done in real-time without tedious excel sheets, paperwork and manual calculations.

7) Actionable Insights

Keeping manual records is not just cumbersome, but the accuracy is highly questionable. Why? Simply because managing fat files and checking out credit notes, pending payments, purchase history etc., does not give you enough analysis to make informed decisions.  Think of replacing it with a smart B2B Sales ordering app where all the sales, invoices and credits are updated immediately. All the data seamlessly syncs up with your cloud backend solution for you to make informed decisions in real-time.  Gaining actionable insights and taking control of your B2B sales – across channels can help recapture lost opportunities. As a result, you can prevent your B2B buyers from switching suppliers and increasing overall business growth.  

8) Stock Transfer & Inventory Management

To efficiently manage your stock take, stock transfers and complete inventory with a robust cloud backend solution. It syncs with your b2b mobile ordering app. A complete solution for all your b2b business needs.       Suitable for businesses like:
  • Wholesalers
  • Company Owned Chains
  • Franchise
  • Dealers
  • Distributors
Mobile Ordering App B2B companies are recognizing the necessity of another cornerstone that can change the way they do business!  Our b2b mobile ordering app creates a digitally accessible infrastructure for your sales rep to sell more, sell smarter and sell faster. Check out what you can do with our B2B Invoice, Order and Payment App for your Business.
Like, Share and Connect with Us!
Read More

5 Restaurant Technological Trends You Should Know Before Starting Your Business

Corporate, Development, Digital, F&B, Food and Beverage, Restaurant, restaurant management, Startup, Uncategorized

With daily circumstances occurring around the globe, especially during the current unprecedented times of Covid-19, business industries such as the Food and Beverage (F&B) are not spared from this as well.

Food and Beverage f&b restaurant management technological trends

Here are 5 Restaurant Technological Trends to prep you, if you are considering starting an F&B business venture, especially now more so than ever when both restaurants and business owners alike have taken a bad toll during this period and technology have been observed to provide F&B businesses with add-on means to stay afloat or to change its course of business model approach to have a leg up against the competition.

#1: Reduce Food Waste Technology

 

Many restaurant owners have been looking to explore more into reducing food wastage in recent years as the Food and Beverage (F&B) industry is one of the few sectors that is currently contributing to the staggering amount of food wastage globally.

Recent technology enables Restaurant Owners and Management Staffs to have better insights and data into analyzing and anticipating guest demands for certain products and menu items

i.e. High in demand, popular and sold out items, and also least favorite or popular items, thus help restaurants to track their inventory and reduce food wastage in entirety, such as decreasing amounts of ingredients purchased for least popular products or menu items and cutting costs in certain aspects relating to food preparation processes and more.

Hence it comes with the added benefit of helping restaurants reduce their operating costs overall where food waste is estimated to cost the hospitality industry $100 billion each year—without sacrificing anything in terms of the guest experience, where they could better plan and strategize to roll out more on high demand products and menu items based on preferred days and dining services’ time periods according to figures, while also reworking and/or promoting more on least favorite or popular products and menu items before including them onto their menu once again.

Additionally, many of today’s consumers are also consciously choosing to support businesses that strive to contribute to a positive environmental impact hence this would also enable businesses to position themselves with a better brand image and recognition with prospective customers as one of their target audiences too.

#2: Technology that Improves Guests’ Experiences

This is a trend that’s commonly seen across all retail industries in recent years: Guests want an experience that’s tailored and personalized to them, their tastes, and their interests. That’s historically been a challenge in the restaurant industry, but new technology trends are slowly getting introduced and implemented for restaurants in this current digital age.

First, there are waiter ordering apps or platforms which could straightaway send (‘fire’) guests’ menu orders directly to the backend kitchen for preparation and this enables guests and restaurant staff to save time and cut costs while providing efficiency and productivity as stationery materials are no longer needed and could be replaced to become digitalized thus also minimizing human errors.

Then there’s the technology that allows you to collect and utilize data about your guests through membership feature; where restaurant owners are able to entice guests to become regulars or frequent patrons by offering them customized experiences that cater to their known preferences and also with the benefit usage of vouchers, coupons and more.

#3: Technology that Allows Customers to Follow their Online Orders

Since 2020, many guests have replaced visits to restaurants with delivery orders instead—often placed via third-party delivery apps like FoodPanda, Zomato, Swiggy, Dunzo, and more, like dining in becomes challenging for restaurants and the majority have to turn to digital means such as online delivery to stay afloat.

A handy feature that online ordering and delivery apps could offer guests is the ability to follow along with every step of the food order process as their order is prepared, picked up by a delivery driver, and dropped off at their doorstep. Guests who have grown accustomed to being able to follow along and get real-time updates about their food orders would most likely not prefer to go back to how things were before.

This means that a growing trend in restaurant technology is the ability to take direct online orders and provide updates to guests while those orders are in the midst of completion and/or when it gets fulfilled with notifications letting guests know that their orders have been prepared and/or safely delivered once food orders have arrived at the chosen location.

#4: Technology for Splitting the Bill and Paying at the Table

Splitting the bill has long been a little bit of a pain point for restaurant guests. But with the most compatible and ideal technology, it becomes a far simpler process—no calculator required.

Technology that’s really gaining in popularity allows guests to use either their own smartphones or a tablet at the table to view their bill in real-time, place multiple orders under the same dining setting, and have the options of either ‘Pay-First’ (paying first before dining) or ‘Pay-Later’ (paying later after dining) payment concepts at their table, so when it’s time to pay, the bill would be already sorted through without much hassle.

Additionally, when guests dine in at any restaurant, they would much prefer to be given the option of having the flexibility to add on menu orders and spill their bills in any preferred manner (i.e. Paying Dutch, Splitting by ‘n’ number of guests, etc.) due to circumstances when guests have companions who join them after or leaves before their meals are completely finished.

This saves time and enhances a positive impression for guests and restaurant staff, and can result in higher guest spending, better table turn time, and more revenue for your restaurant as a whole.

#5: Technology for Different Contactless Experiences

 

The pandemic has made “contactless delivery” into a phrase everyone knows and understands. But even prior to Covid-19, contactless restaurant experiences were on the rise increasingly, and not just simply for takeout and delivery orders.

Increasingly, many guests want and prefer Contactless Dine-In. There are a number of different technologies that support this trend— such as Self-Order Kiosks, Pay-at-the-Table technology, Direct Online Ordering, and more. In fact, contactless payments at businesses around the world are expected to triplefrom $2 trillion to $6 trillionby 2024.

But one thing your restaurant will likely need no matter what kind of contactless dine-in experience it offers is a way to create and utilize QR Codes.

A guest’s dining experience starts from the moment they made their choice to queue at restaurants, view menus, make orders and payments, join in an online waiting list, and more, technology such as QR Codes has virtually unlimited applications in modern restaurants.

Why different contactless experiences are rising in popularity would eventually boil down to consumers’ behavior where many would prefer to make their orders while dining in comfortably at their own pace without feeling the pressure of restaurant staffs waiting for them, while having flexibility with various digitalized payment modes (i.e. ibanking, credit points deduction, etc.) based on their preference and more.

Consider LevelFive Solutions today!

At LevelFive Solutions, we can fulfill these restaurant technological trends we have listed above for your restaurant business based on your customized requests with our comprehensive DinePlan Solution Suite to address each core aspect of your restaurant flow and manage your restaurant operational systems overall. To find out more, send us your inquiry at sales@lfsolutions.net, Schedule a Demo with us or drop us a message on our social media handles at LevelFive Solutions today!

Like, Share and Connect with Us!
Read More

Top 5 Factors That Affect Restaurant Management’s Longevity

Branding, Corporate, F&B, Food and Beverage, Restaurant, restaurant management, restaurant operation management, Startup
 

Source: Lifestyle Asia Hong Kong 

What are some of the factors that affect a restaurant management’s longevity? Business owners would have to consider a few of these in order to maintain or to gradually improve the overall productivity and efficacy of managing and sustaining a restaurant business. Where we are able to retain our customers’ satisfaction, regular support, and patronage within the Food and Beverage (F&B) industry over time.

Source: USA TODAY 10Best 

Whether if it is from a regional or global perspective, the F&B market is a fast-pacing and ever-growing industry that expands exponentially along with the growth and progress in urban populations and technological developments worldwide. The F&B industry is a broad sector, to begin with, as it consists of the various types of dining services that many restaurant businesses could provide now based on current needs, wants, and trends of the consumers. Also, this ranges from their eating habits to the wide range of considerations that many restaurant businesses would need to take note of while managing their restaurant’s daily operations.

Source: Ortal Heat

Fret not, here are the Top 5 Factors that we have compiled to enable you and your team to better identify and consider these factors which could affect your restaurant’s management longevity prior to the commencement of your own F&B business or even as a veteran within the F&B sector!

#1: Use of Convenience Foods

Source: Everyday Health 

Foods prepared on-site would usually require more time and labour costs than similar menu items that are made with convenience foods, such as pre-portioned meats or desserts. We could reduce labour costs by using convenience foods, but business owners would have to consider two factors such as:
i) Which types of convenience foods would increase your overall ingredients and preparation costs, and ii) Which may also affect the quality of your menu items.
  The second factor – affecting the quality of the menu items – will not always be that evident. If convenience foods are made with high-quality ingredients at affordable and reasonable pricing, where they are processed or prepared exactly or similarly as recommended by manufacturers, this could help to provide uniform portions of very good quality food items overall.

#2: Menu Items

Source: iMenuPro Help Docs

Did you know the number and complexity of menu items affect the production hours needed overall for your restaurant business?
If you have a menu with many items requiring difficult production techniques, you will require more preparation time per item as a whole. And if your menu consists of a limited number of items requiring minimal preparation, you will thus require less time. This is significantly observed when restaurants are catering a wide range of food cuisines under their operations. Hence it is advisable for new and current business owners to be mindful of the specialty and the specializations they could provide to customers to better serve and stand out from other businesses. Focusing and specializing in either one or two cuisines would ensure and enable that a company is able to better manage their overall business operations flow. Without extending and overloading their staff too thinly on various things occurring within its kitchen management simultaneously.

#3: Types of Dining Service

Source: Restro Nearby 

Did you know within the F&B establishment scene, there are various types of dining services catered that business owners could consider if they are planning to start up their own?
This includes restaurants, cafeterias, cafés, fast-food joints, pubs, delis, food manufacturing operations, catering businesses, food transportation services, and more. Based on the types of service your business is offering, the work for them can range even from packaging to preparing, transporting, and serving food or beverages to others. Hence the types of dining services a business owner is considering to provide are one of the crucial factors to consider prior to starting their own F&B establishment.
i.e. A full dining service restaurant featuring complex dishes with multiple components will require more labor and preparation time than a cafeteria-style or fast-food type of quick dining service restaurant.
Also, a restaurant that requires a higher level of skills in terms of preparing more complex and extravagant-looking dishes will require more experienced kitchen staff. This in turn would require a higher range of internal or external manpower and resources costs.

#4: Quantity of Meals and Number of Meal Periods

Source: Insider 

Next, the volume of business will affect the amount of manpower required as well. Depending on each restaurant’s overall operational management system, they will have a minimum staffing level without which they cannot operate on. If it serves fewer people than this minimum staffing level it is able to handle on, the labour costs will then be significantly higher. Also, the number of meal periods would then affect the productivity of the restaurant if different menus for each period would require set-up and tear-down time. And different menus catering for different meal periods will usually mean a larger number of menu items being included, so this greatly affects a restaurant’s manpower and other areas of resources.

#5: Use of Technologies for Overall Restaurant Management

Source: LevelFive Solutions 

Lastly, the use of various types of technological systems relating to the restaurant’s overall operational management could also play a crucial role and have a significant impact on its overall productivity and effectiveness. Establishments that are using outdated or non-upgraded software solutions or systems for their operations would have observed and realized the lag time or technical issues it brought on when their solutions or systems are loading or processing data and information slowly. Repercussions could be much more detrimental than what many business owners might have thought of.

Source: LevelFive Solutions 

i.e. The POS (Point-of-Sales) solution system used by business owners for its overall operational management could be the first crucial factor for businesses to consider as it is the first point of contact in providing a seamless service flow for customers.
From the moment they’re assisted to be seated followed by them taking or making food orders, to kitchen preparation for receiving each diner’s menu orders, actual food preparation, add-on food orders, and lastly, making payments.

DinePlan Suite

Source: LevelFive Solutions

At LevelFive Solutions, our DinePlan Suite is an overall comprehensive F&B Management Solution that helps business owners to better manage their Online, Onsite, B2B, and B2C businesses efficiently, effectively, and more.
  We’ve a wide range of solutions each addressing core business functions that every modern, high-growing, both standalone and chain restaurant needs today. They seamlessly work together to bring you splendid results, which covers from start till end of your whole service operational management flow. Learn more about our DinePlan Suite and how its features could help you with your business and operational management overall, you could drop us an email at sales@lfsolutions.net or Schedule a Demo with us today!  
Like, Share and Connect with Us!
Read More
best all-purpose retail management solution

10 Reasons You Need All-Purpose Retail Management Solution

Branding, Corporate, Retail Management, Startup
 

COVID 19 has completely changed the way consumers are now shopping at retail stores. In today’s world, it is not only about the product quality, it is about everything. Customers nowadays not only want variety and quality in products but also a contactless shopping experience. How as a retailer can you deal with these ever-changing and dynamic needs of the customers? Switch to a robust retail management solution today!

As a retailer, you need to provide an experience that can resonate with compelling customer demands. Going digital with a cloud-based retail solution can transform the way you currently run your outlet.

Try to look for All-In-One Solution for your Retail Outlet

A robust retail management solution meets today’s business demands. It allows you to make data-driven, and smart business decisions for your retail business. In this article, we will help you understand the need for a complete retail management system for your retail outlet.

best all-purpose retail management solution

1) Contactless Billing 

You see, billing is a basic necessity of all retail outlets worldwide. But today customers demand it to be fast and contactless. A robust retail management solution enables you with easy and fast billing options. You can offer your customers to pay via multiple payment modes like card, wallet, QR Code, etc.

2) eCommerce 

Due to the pandemic, people now have started shopping more Online than ever before. Due to this, many retailers have lost their customers because they lack offering online ordering options to their customers. RetailHub offers a fully functional website that displays all your products and retains your customers. With RetailHub, you can offer your customers to place orders on your website if they cannot make it to your store.

3) Online Marketplaces

Online Aggregators like Amazon, Shopee, and Lazada are great opportunities to increase sales and offer more convenience to your customers. But how about managing all this from one single dashboard?

Yes, it is possible with RetailHub! One robust all-purpose solution that integrates all the above online aggregators can bring everything in one interface. You can receive your marketplace orders in your RetailHub solution and even track the shipping process from there itself. 

4) Content Management System

A smart retail management solution also offers you a Content Management System through which you can access the content of your website, product name, pictures, description, SKUs, etc. Unlike separately managing a website, it all can be handled from one single dashboard

5) Barcode & Printing

While you might have experienced generating Barcode only from your POS system, with RetailHub, you can generate Barcodes from your entire inventory offline & online with a few simple steps.

6) Track Shipping

You can easily integrate your delivery partner and process invoicing and shipping of your website orders from the RetailHub dashboard itself. For all your orders on marketplaces, you can track the shipment status from one single dashboard.

7) Refunds & Returns

Whether it is online or offline, managing refunds and returns has been a pain for many retailers. With the help of a cloud-based retail management solution, retailers can manage the refunds and returns of the entire sales they make from all sources combined. So, instead of managing multiple places and then manually doing these redundant tasks, retailers can easily and accurately track their returns. Not only this solution makes the overall task simpler but it significantly reduces the errors done in manually managing all these. In addition, it will also help you to efficiently manage the inventory and your net sales.

8) Inventory Management

Mostly all retailers brood about this tedious task of managing inventory separately on all platforms like POS software, website, and then marketplaces. RetailHub makes it easy for you to accurately and efficiently manage your stock and significantly reduce the cost of labour and errors done in such manual tasks.

9) Customer Relationship Management

One of the most crucial aspects of running a successful retail business is to retain your existing customers. With increasing competition in the retail industry and daily new emerging startups, it is highly important to retain your existing customer. Therefore, with a smart retail management system, you can collect the database of all your customers from stores, websites, and marketplaces and send them discount coupons, vouchers, updates about your upcoming collection.

10) Intelligent Business Reports

When all is said and done, you need to see the growth of your business. For this, you don’t need a staff to sit all day and calculate the sales and returns on a daily basis. All this can be done automatically and in real-time from a smart cloud retail management solution. From sales summary, inventory, returns, to the growth of each platform everything in one single interface.

Therefore, go ahead and try this all-purpose retail management solution for your retail business.

Also, do leave a comment below. Happy Retailing!

Like, Share and Connect with Us!
Read More