5 Restaurant Technological Trends You Should Know Before Starting Your Business

Corporate, Development, Digital, F&B, Food and Beverage, Restaurant, restaurant management, Startup, Uncategorized

With daily circumstances occurring around the globe, especially during the current unprecedented times of Covid-19, business industries such as the Food and Beverage (F&B) are not spared from this as well.

Food and Beverage f&b restaurant management technological trends

Here are 5 Restaurant Technological Trends to prep you, if you are considering starting an F&B business venture, especially now more so than ever when both restaurants and business owners alike have taken a bad toll during this period and technology have been observed to provide F&B businesses with add-on means to stay afloat or to change its course of business model approach to have a leg up against the competition.

#1: Reduce Food Waste Technology

 

Many restaurant owners have been looking to explore more into reducing food wastage in recent years as the Food and Beverage (F&B) industry is one of the few sectors that is currently contributing to the staggering amount of food wastage globally.

Recent technology enables Restaurant Owners and Management Staffs to have better insights and data into analyzing and anticipating guest demands for certain products and menu items

i.e. High in demand, popular and sold out items, and also least favorite or popular items, thus help restaurants to track their inventory and reduce food wastage in entirety, such as decreasing amounts of ingredients purchased for least popular products or menu items and cutting costs in certain aspects relating to food preparation processes and more.

Hence it comes with the added benefit of helping restaurants reduce their operating costs overall where food waste is estimated to cost the hospitality industry $100 billion each year—without sacrificing anything in terms of the guest experience, where they could better plan and strategize to roll out more on high demand products and menu items based on preferred days and dining services’ time periods according to figures, while also reworking and/or promoting more on least favorite or popular products and menu items before including them onto their menu once again.

Additionally, many of today’s consumers are also consciously choosing to support businesses that strive to contribute to a positive environmental impact hence this would also enable businesses to position themselves with a better brand image and recognition with prospective customers as one of their target audiences too.

#2: Technology that Improves Guests’ Experiences

This is a trend that’s commonly seen across all retail industries in recent years: Guests want an experience that’s tailored and personalized to them, their tastes, and their interests. That’s historically been a challenge in the restaurant industry, but new technology trends are slowly getting introduced and implemented for restaurants in this current digital age.

First, there are waiter ordering apps or platforms which could straightaway send (‘fire’) guests’ menu orders directly to the backend kitchen for preparation and this enables guests and restaurant staff to save time and cut costs while providing efficiency and productivity as stationery materials are no longer needed and could be replaced to become digitalized thus also minimizing human errors.

Then there’s the technology that allows you to collect and utilize data about your guests through membership feature; where restaurant owners are able to entice guests to become regulars or frequent patrons by offering them customized experiences that cater to their known preferences and also with the benefit usage of vouchers, coupons and more.

#3: Technology that Allows Customers to Follow their Online Orders

Since 2020, many guests have replaced visits to restaurants with delivery orders instead—often placed via third-party delivery apps like FoodPanda, Zomato, Swiggy, Dunzo, and more, like dining in becomes challenging for restaurants and the majority have to turn to digital means such as online delivery to stay afloat.

A handy feature that online ordering and delivery apps could offer guests is the ability to follow along with every step of the food order process as their order is prepared, picked up by a delivery driver, and dropped off at their doorstep. Guests who have grown accustomed to being able to follow along and get real-time updates about their food orders would most likely not prefer to go back to how things were before.

This means that a growing trend in restaurant technology is the ability to take direct online orders and provide updates to guests while those orders are in the midst of completion and/or when it gets fulfilled with notifications letting guests know that their orders have been prepared and/or safely delivered once food orders have arrived at the chosen location.

#4: Technology for Splitting the Bill and Paying at the Table

Splitting the bill has long been a little bit of a pain point for restaurant guests. But with the most compatible and ideal technology, it becomes a far simpler process—no calculator required.

Technology that’s really gaining in popularity allows guests to use either their own smartphones or a tablet at the table to view their bill in real-time, place multiple orders under the same dining setting, and have the options of either ‘Pay-First’ (paying first before dining) or ‘Pay-Later’ (paying later after dining) payment concepts at their table, so when it’s time to pay, the bill would be already sorted through without much hassle.

Additionally, when guests dine in at any restaurant, they would much prefer to be given the option of having the flexibility to add on menu orders and spill their bills in any preferred manner (i.e. Paying Dutch, Splitting by ‘n’ number of guests, etc.) due to circumstances when guests have companions who join them after or leaves before their meals are completely finished.

This saves time and enhances a positive impression for guests and restaurant staff, and can result in higher guest spending, better table turn time, and more revenue for your restaurant as a whole.

#5: Technology for Different Contactless Experiences

 

The pandemic has made “contactless delivery” into a phrase everyone knows and understands. But even prior to Covid-19, contactless restaurant experiences were on the rise increasingly, and not just simply for takeout and delivery orders.

Increasingly, many guests want and prefer Contactless Dine-In. There are a number of different technologies that support this trend— such as Self-Order Kiosks, Pay-at-the-Table technology, Direct Online Ordering, and more. In fact, contactless payments at businesses around the world are expected to triplefrom $2 trillion to $6 trillionby 2024.

But one thing your restaurant will likely need no matter what kind of contactless dine-in experience it offers is a way to create and utilize QR Codes.

A guest’s dining experience starts from the moment they made their choice to queue at restaurants, view menus, make orders and payments, join in an online waiting list, and more, technology such as QR Codes has virtually unlimited applications in modern restaurants.

Why different contactless experiences are rising in popularity would eventually boil down to consumers’ behavior where many would prefer to make their orders while dining in comfortably at their own pace without feeling the pressure of restaurant staffs waiting for them, while having flexibility with various digitalized payment modes (i.e. ibanking, credit points deduction, etc.) based on their preference and more.

Consider LevelFive Solutions today!

At LevelFive Solutions, we can fulfill these restaurant technological trends we have listed above for your restaurant business based on your customized requests with our comprehensive DinePlan Solution Suite to address each core aspect of your restaurant flow and manage your restaurant operational systems overall. To find out more, send us your inquiry at sales@lfsolutions.net, Schedule a Demo with us or drop us a message on our social media handles at LevelFive Solutions today!

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Top 5 Factors That Affect Restaurant Management’s Longevity

Branding, Corporate, F&B, Food and Beverage, Restaurant, restaurant management, restaurant operation management, Startup
 

Source: Lifestyle Asia Hong Kong 

What are some of the factors that affect a restaurant management’s longevity? Business owners would have to consider a few of these in order to maintain or to gradually improve the overall productivity and efficacy of managing and sustaining a restaurant business. Where we are able to retain our customers’ satisfaction, regular support, and patronage within the Food and Beverage (F&B) industry over time.

Source: USA TODAY 10Best 

Whether if it is from a regional or global perspective, the F&B market is a fast-pacing and ever-growing industry that expands exponentially along with the growth and progress in urban populations and technological developments worldwide. The F&B industry is a broad sector, to begin with, as it consists of the various types of dining services that many restaurant businesses could provide now based on current needs, wants, and trends of the consumers. Also, this ranges from their eating habits to the wide range of considerations that many restaurant businesses would need to take note of while managing their restaurant’s daily operations.

Source: Ortal Heat

Fret not, here are the Top 5 Factors that we have compiled to enable you and your team to better identify and consider these factors which could affect your restaurant’s management longevity prior to the commencement of your own F&B business or even as a veteran within the F&B sector!

#1: Use of Convenience Foods

Source: Everyday Health 

Foods prepared on-site would usually require more time and labour costs than similar menu items that are made with convenience foods, such as pre-portioned meats or desserts. We could reduce labour costs by using convenience foods, but business owners would have to consider two factors such as:
i) Which types of convenience foods would increase your overall ingredients and preparation costs, and ii) Which may also affect the quality of your menu items.
  The second factor – affecting the quality of the menu items – will not always be that evident. If convenience foods are made with high-quality ingredients at affordable and reasonable pricing, where they are processed or prepared exactly or similarly as recommended by manufacturers, this could help to provide uniform portions of very good quality food items overall.

#2: Menu Items

Source: iMenuPro Help Docs

Did you know the number and complexity of menu items affect the production hours needed overall for your restaurant business?
If you have a menu with many items requiring difficult production techniques, you will require more preparation time per item as a whole. And if your menu consists of a limited number of items requiring minimal preparation, you will thus require less time. This is significantly observed when restaurants are catering a wide range of food cuisines under their operations. Hence it is advisable for new and current business owners to be mindful of the specialty and the specializations they could provide to customers to better serve and stand out from other businesses. Focusing and specializing in either one or two cuisines would ensure and enable that a company is able to better manage their overall business operations flow. Without extending and overloading their staff too thinly on various things occurring within its kitchen management simultaneously.

#3: Types of Dining Service

Source: Restro Nearby 

Did you know within the F&B establishment scene, there are various types of dining services catered that business owners could consider if they are planning to start up their own?
This includes restaurants, cafeterias, cafés, fast-food joints, pubs, delis, food manufacturing operations, catering businesses, food transportation services, and more. Based on the types of service your business is offering, the work for them can range even from packaging to preparing, transporting, and serving food or beverages to others. Hence the types of dining services a business owner is considering to provide are one of the crucial factors to consider prior to starting their own F&B establishment.
i.e. A full dining service restaurant featuring complex dishes with multiple components will require more labor and preparation time than a cafeteria-style or fast-food type of quick dining service restaurant.
Also, a restaurant that requires a higher level of skills in terms of preparing more complex and extravagant-looking dishes will require more experienced kitchen staff. This in turn would require a higher range of internal or external manpower and resources costs.

#4: Quantity of Meals and Number of Meal Periods

Source: Insider 

Next, the volume of business will affect the amount of manpower required as well. Depending on each restaurant’s overall operational management system, they will have a minimum staffing level without which they cannot operate on. If it serves fewer people than this minimum staffing level it is able to handle on, the labour costs will then be significantly higher. Also, the number of meal periods would then affect the productivity of the restaurant if different menus for each period would require set-up and tear-down time. And different menus catering for different meal periods will usually mean a larger number of menu items being included, so this greatly affects a restaurant’s manpower and other areas of resources.

#5: Use of Technologies for Overall Restaurant Management

Source: LevelFive Solutions 

Lastly, the use of various types of technological systems relating to the restaurant’s overall operational management could also play a crucial role and have a significant impact on its overall productivity and effectiveness. Establishments that are using outdated or non-upgraded software solutions or systems for their operations would have observed and realized the lag time or technical issues it brought on when their solutions or systems are loading or processing data and information slowly. Repercussions could be much more detrimental than what many business owners might have thought of.

Source: LevelFive Solutions 

i.e. The POS (Point-of-Sales) solution system used by business owners for its overall operational management could be the first crucial factor for businesses to consider as it is the first point of contact in providing a seamless service flow for customers.
From the moment they’re assisted to be seated followed by them taking or making food orders, to kitchen preparation for receiving each diner’s menu orders, actual food preparation, add-on food orders, and lastly, making payments.

DinePlan Suite

Source: LevelFive Solutions

At LevelFive Solutions, our DinePlan Suite is an overall comprehensive F&B Management Solution that helps business owners to better manage their Online, Onsite, B2B, and B2C businesses efficiently, effectively, and more.
  We’ve a wide range of solutions each addressing core business functions that every modern, high-growing, both standalone and chain restaurant needs today. They seamlessly work together to bring you splendid results, which covers from start till end of your whole service operational management flow. Learn more about our DinePlan Suite and how its features could help you with your business and operational management overall, you could drop us an email at sales@lfsolutions.net or Schedule a Demo with us today!  
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Restaurant Inventory Management | How Technology Has Aided RIM?

How Technology Has Aided Restaurant Inventory Management?

Restaurant inventory management
Starting with a restaurant business may be your dream. But you also need to understand that the restaurant business is counted as one of the riskiest business options available. You cannot be sure whether your restaurant will actually prosper and will become a hit among the customers or not. Also, managing the cost of a restaurant business is another challenging task. This is because managing inventory and stock in a restaurant business is a difficult task In the case of other business houses, your stock can remain as it is if they are not sold and you may decide of having a clearance sale after a couple of months to sell them off. But this is not in the case of a restaurant. You cannot stock certain food items for even weeks. They will start decaying. So, either you have to use them up or you have to throw them out. Thus, maintaining just fast-changing inventory can be a difficult task. No doubt introducing technology in the form of a restaurant inventory management system has offered a good amount of help in such a case. 

Keeps Track of the Fast Happening Changes:

As mentioned above, certain food items such as fresh vegetables cannot stay up for weeks. If they are not used up on time, they start decaying and ultimately you have to throw them up. Similarly, once your restaurant business has taken off, you will not know when some of your basic food items have got exhausted in just a couple of hours on the day of rush. Keeping track of all such things manually can be a difficult task.  Hence, restaurant inventory management offers a great help here. It notifies you when a particular item was stocked so that you can check on it whether it is still fresh or not. Similarly, the system will also notify you when an item is getting exhausted so that you can refill it instantly without breaking the flow of the business. 

Reduces Your Expenses:

Often in order to maintain the flow of the restaurant on weekends, restaurant owners tend to stock up a huge amount of items. It is quite lucky if all the items are used up. But there can be many times when you may realize later on that you have over-purchased certain items and now these items will go to waste. Often due to such wastage only, you may cause extra expenses. The restaurant inventory management once again is a great idea in such a case.  You can keep on tracking the stocks that are getting over on a busy day so that you can keep on refilling only those items that are getting over. Also, over time, you can do an analysis of the items that get over quite faster by checking through the last few data. You can stay keeping backup for such items while not over-purchasing other stuff. This way, you will stay away from wastage and also you can reduce your extra expenses. 

Helps in Growing:

Many inventory management solution systems offer you data graph charts of various things such as the highest-selling products from your restaurant, the fast-moving items from your stock, and many others. This way, you will be able to understand how your business is doing and what your customers are liking the most. You can take different decisions such as offering special discounts on the items that are still not in demand among the customers in order to increase its sales Also, having such technology can help you in tracking any kind of theft or cheating that might be happening within the team. Often you might be losing your profits due to such cases. Catching hold of such issues will help you in bringing back everything on track and growing your business smoothly.  Food business can be a risky affair if you are a novice in it. Either you need to have a good amount of experience in this industry or you need to make use of the right technology to help you in this. One such option that has come up is the restaurant inventory management system that helps you in tracking and managing your stocks conveniently so that you can have a transparent look through the things happening within the system and plan accordingly for the future of your business. 
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5 Reasons You Need A Retail Multi-Store Management Solution

5 Reasons You Need A Retail Multi-Store Management Solution

Restaurant inventory management, Retail Management
Today most brands prefer to have a retail multi-store management solution for better results. So, does this solution actually offer efficiency apart from making the tasks of the workers much convenient than before? The answer to this is definitely yes. There are so many different ways how the retail management solution actually provides help to the brand heads sitting at the central office in managing all the stores together without having many hassles.  Well, while there can be several such reasons that motivate the retail heads to get retail multi-store management solutions, here are some of the basic ones that are quite common among all. 
  • Standard Procedures for Operations:

The most basic reason for getting a retail multi-store management solution is obviously to manage all the stores together. Often when the retail heads are sitting at the central office, they are not aware of the activities and operations going on in the stores. When different stores are operating on different platforms or different methods, this can lead to confusion. Having a single retail management solution can bring uniformity in the system, ultimately excluding such confusion and issues.  Having a proper retail management solution will help in having a proper inventory system, invoicing system, along with other options. When all the stores are operating based on this single solution, the chances of confusion narrows, and the heads at the central office are able to manage all the data from different stores in a much convenient an efficient way. 
  • Streamlined Communication:

Apart from having a standard procedure for operations, the retail management solution also enables streamlined communication between all the stores with the central office. There are so many times when someone from one store has to check the inventory of other stores when a particular product is over in the first place. In place of making calls at different stores, the store that has a demand for a particular product can simply scan the retail management solution system to check the availability of the product in other stores without disturbing them. Now, when knowing which store has a surplus option, that particular store can be contacted for help.  Also, in the presence of such a solution, it is not necessary for the managers to remember the contact details of all the store managers. Through the help of network communication, they can contact the store from the central system directly There can be so many times when the manager of the store has got replaced and the seniors at the central office do not have the contact number of the new manager. In such cases, they can directly contact the particular store through the retail management solution system and get in touch with the new manager. Similar to this example, there can be many other such situations where the use of the retail management solution system can be highly helpful for the users and the company. 
  • Convenient Inventory Management:

As mentioned earlier, the retail management solution can help in managing and tracking inventories quite well. Whether it is the managers at the higher level of the brand or the personnel at the stores, everyone is able to check and track the inventory of all the stores in a much transparent way through the system. Not just tracking, the solution also helps in transferring of the stocks from one store to another in a much convenient way. This eliminates the hectic procedure of taking permission each time from the seniors about transferring products from one store to another in case of necessity.  It is because of this transparency that the retail management solution also allows the stores to split their stocks when in need. The seniors are able to track all the activities that are going on and they understand whenever an action is taken or any change is made in the inventory due to sale or due to transfer of items from one store to another. 
  • Great Customer Service:

The retail management solution does not just offer benefits to the brand and its team. Often customers also now prefer to shop at a brand that has got such solutions at their stores. This is because when there is a system, the customers rely upon the invoicing better and the option of taking customer feedback impresses them even more. Apart from a systematic invoicing and customer feedback option, the retail management solution also helps in introducing customer loyalty programs Through such programs, the stores can keep a track of the transactions and purchases made by the loyal customers of the brand. Depending upon their purchases made, the brand also offers several rewards and offers to loyal customers. Of course, many customers prefer to become loyal members of the brand in order to earn loyalty points and win rewards in the form of special discounts or others. 
  • Proper Analysis Leading to Growth:

While the stores make use of the inventory management, invoice system, and other options, the seniors’ heads at the central office also can make use of other features of the retail management solution. If you are making use of a proper solution, it can also offer diverse graph charts based on the data accumulated about sales, profits, and other details.  These senior authorities use these data graphs to analyze a number of things such as comparing sales and profits of different years, estimating the growth in sales for the upcoming years, and even understanding the demand of different products among customers.  The demand for retail multi-store management solutions systems has spiked up in the last few years. There has been a wide range of reasons due to which so many retail owners are preferring today to invest in this system. Understanding the benefits of the system, it can be surely said that having a retail management solution has definitely become one of the best alternatives today. 
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Best Retail POS Systems in Singapore | LevelFive Solutions

5 Best Retail POS Systems in Singapore

Restaurant inventory management, Retail Management
With an increased amount of workload in the retail industry, POS systems have come up like a boon. There have been so many reasons due to which many retail owners and operators prefer to make use of the best POS systems today. Also, it is due to the increasing demand for such systems that more options are coming up in the category of best retail POS systems in Singapore and other places across the world.

Benefits of Retail POS System:

While there are tons of benefits of using the retail POS system, here are some of the most basic ones to know about. 
  • Minimized Human Errors:

One of the basic and most important reasons that many of the users have to use POS systems is to reduce down human errors. The slightest of errors can lead to trouble in matching up the balance sheet at the end of the day. The POS systems make sure that all the operations are done without any errors. 
  • Easier Management:

Another benefit of these POS systems is that it is super convenient to use and helps you in managing all your records and transactions in a much easier way. 
  • Automated System:

POS systems are automated systems and you can use them for different options such as monitoring and analyzing your inventory or keeping proper track of your documents. When customers are fewer, you can still manage to perform your activities manually. But when suddenly the customer flow is high, you will require support and retail POS systems can turn out to be the best option in hand. 

5 Best Retail POS Systems in Singapore:

Now when the benefits of using POS systems are clear, it is essential to understand that choosing the right system is also important. Here are the best retail POS systems in Singapore to go for. 
  • POS Square:

Started in the year 2002, POS Square is known as one of the most used POS systems in Singapore. By now, the system is a part of some of the most renowned retail partners in the country. This system offers:
  • It has got customizable settings
  • Inventory management is its highlight
  • It has got print-friendly database
  • It offers great support after installation
  • Shopkeep:

Shopkeep has become a favorite for small business owners as well as the medium retail companies in Singapore. Here are some of the possible reasons why this system has become so much popular:
  • The tool has got simple to use interface
  • The users get stock management, inventory, and many others in real-time
  • The system is based on cloud
  • It includes a plethora of features like bookkeeping, data management, tracking, and others. 
  • Equip Retail POS:

Equip is another option available in Singapore that is suitable for all types of retail business houses. Whether you are a small business that has just started up or are already a big enterprise, this system is the best to rely upon. Here are the features:
  • It is a web-based system
  • The tool is quite easy to integrate with other systems
  • It is comprehensive and Modular
  • Unlimited users can use the system after getting the license
  • Zeatech Retail POS:

Zeatech is an efficient system for cash handling, invoice, and other elements. It comes with several amazing beneficial features and these are:
  • Zeatech has a user-friendly interface with comprehensive features
  • The tool tracks inventory in real-time
  • It has got stock report, inventory management, and similar elements
  • Lightspeed:

With an interface that is minimalistic, Lightspeed is quite easy to use and has become popular among many retail owners for this reason. Here are some other reasons that have made Lightspeed one of the favorite options for many of the retail owners in Singapore
  • It comes with customizable features
  • It is a system based on the cloud platform
  • It has marketing tools integrated into it
  • This tool serves best for those who have multiple retail outlets. 

How to Choose the Best POS System in Singapore? 

Of course, when you decide to have a POS system, you will be getting any one of the best options mentioned above. But which one actually should you get from the best 5 options mentioned above? This can be determined by a number of factors:
  • The size of your enterprise:

Some systems are for big enterprises while some others are exclusively for small retail owners. There are also some that can go well in both cases. 
  • The Features:

Which features you prefer to have in your system will depend upon the requirements that you have in your enterprise. Go through the features of the systems carefully to get the one that suits you the most. 
  • The Price:

It is very much important to choose the retail POS system that suits your budget. There is no point in getting under an extra burden. Hence, go for a POS system that is within your budget range.  All you need to do is to spare some time in researching and comparing so that you can get the best retail POS system for you. After all, this investment is going to serve with a lot of benefits. 
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10 Ways Restaurant Technology Is Optimizing Operations

Branding, Corporate, Development, Digital, Marketing, Restaurant, Restaurant inventory management, Startup
With the increase in competition and the introduction of restaurant technology, there’s a noticeable change in customer demands. Hence, the restaurateurs are going all out to automate the restaurant operations. This can be achieved only through implementing a smart restaurant technology that can optimize operations, and speeds processes. Implementing technology in your restaurant is a very cost-effective solution in the long run. Moreover, it provides various services that increase your customer satisfaction and is also customizable. Automating restaurant operations with the help of smart technology is not only imperative but the need of an hour. Also, it marginally reduces the scope of errors and mistakes as compared to manual operations manifold.

How To Improve Restaurant Operations Using Restaurant Technology

As above we have talked about the importance of both restaurant technology and automation for your restaurant. Let us now learn the smart ways in which it can streamline your restaurant operations.

Online Ordering

Talking about restaurants and current needs, Online Ordering is a new trend. With more and more online food aggregators, online ordering is becoming famous which can be done through a mobile app. This enables your guests to place an order from anywhere. One of the major advantages of online ordering is that it is easy for guests to place an order with just a few clicks away from their favorite restaurant. This significantly reduces the risks of mixing up the order through telephonic ordering.

Automatic Billing

Earlier the Restaurant technology was introduced in a form of enhancing billing operations in restaurants. However, nowadays it provides much more than just billing. In billing, the POS software generates an automatic bill right after the order is placed or the customer has dined. This bill is based on the Kitchen Order Ticket (KOT), which eliminates the scope of mixing up orders and bills. This eliminates all sorts of delays and enhances customer service. Also, Dineplan Suite provides splitting bill options which makes it easier for customers to pay when they want to go Dutch.

Online Payments

With the introduction of Online payments, the lives of both customers and restaurateurs are much easier. Nowadays, all the bills generation, as well as the payment, can be done via mobile phones, e-wallets, Google Pay and so much more. This service speeds up the bill settlement process significantly by automating restaurant operations and increasing customer delight.

Table Reservation

With all the technology and competition in the restaurant industry, customers do not like to wait in the restaurant. Here comes the need for Online table reservations which enables customers to book tables in advance. This tool in your pos software presents a virtual overview of the restaurant to help customers choose their preferable tables and book in advance. Isn’t that a wonderful feature to offer? This service increases your customer delight, as the customers can avoid waiting to be get seated.

Loyalty Programs

Of course, acquiring a new customer is significantly important for all businesses including the restaurant industry. However, the cost of acquiring is more than retaining your current customer base. In general, your Loyal customers tend to spend more and are more helpful to refer their friends. Hence, Loyalty programs are very crucial for your restaurant business. With the help of your pos system, you can run a loyalty program campaign on your customer database. This means on each order, the points are automatically added to your customer’s profile.

Accounting and Reporting

Accounting feature in your restaurant pos software – Dineplan Suite enables you to manage your daily and monthly finances of the restaurant. You can access all the sales data and transactions in various formats to easily understand your restaurant business. Also, restaurateurs can view all the activities in a restaurant in real-time.

Inventory Management

Your pos software provides an Inventory Management feature which is very useful for managing the raw materials for your restaurant. It easily manages all the stock, raw materials, supplies for daily operations, etc. In addition, you can also manage the shelf life of bakery products like bread, cakes, ice-creams, etc. Based on the orders and trends, your pos system will keep you updated about your current stock. Moreover, it predicts how long your current stock will last, and send indents to order on time to avoid running out of stock. All this detailed management of the stock helps you reduce wastage. Other than cash, inventory is the next area that is prone to internal theft and pilferage. Hence, you can assign roles and permissions to your staff through specific access to the inventory. In the restaurant industry, Inventory management is one of the most sought-after automation. Learn more about Inventory Management here. 

Analytics

Reporting and analytics are the most important areas for any business. Hence, the restaurant business too requires regular running and managing a restaurant. Your restaurant management software stores all your sales data and transactions on a moment-to-moment basis. This data is available on a real-time basis as well as the selected period for regularly analyzing them. These reports must be analyzed regularly to predict trends and formulate future strategies. In addition, this analysis can help restaurants to offer customized deals and offers which can attract more customers. The analytic feature generates reports based on the customers’ ordering habits, and restaurateurs use this data to offer deals and discounts. Learn more about Restaurant Analytics here.

Customer Relationship Management

Customer Relation Management (CRM) is an important tool to manage all your customer databases. CRM helps you to boost customer engagement through personalized email and SMS campaigns. All you need to do is simply install Cloud POS software which offers CRM features wherein all your customer data is automatically stored. This customer data usually records the name, number, location, order history, and value. Based on all these details, you can run a customized campaign of offers and discounts based on their order history. Not only this, you can even send personalized emails, newsletters, new menu additions, events, and a lot more.

Feedback Management

For ages, restaurant staff has been chasing the guests for providing customer feedback for the services and food at the restaurant. Earlier it was all done manually on a register or by filling up a form. However, with the introduction of new smart pos software, the manual task of filling the feedback form is eliminated. Nowadays, your pos software will have a Customer Feedback Management feature that simplifies the feedback-taking process with a few clicks. Customers can now provide feedback based on the food they ordered and their overall experience. Learn ways of Marketing your Restaurant here. So, now tell us about the restaurant technology which you are using at your restaurant.
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