Currently, we are expecting the third wave of COVID-19 to emerge, and it is unknown how many more waves will follow. The restaurant industry is unable to predict the lockdown and the losses that might follow. Incorporating a Pre-ordering Solution in your restaurant can add value to your customers and business.

Why should your restaurant adopt a pre-ordering service?

Your customers can place their meal orders in advance, allowing your restaurant to organize its kitchen schedule and increase its profit margin. Customers find it tedious to read through an entire menu and order. An excellent idea is enabling them to order in advance and subsequently visit their favourite restaurant and dine-in.

Is a pre-ordering service only limited to dine-in customers?

No, eDine– a Pre-ordering Solution seamlessly sync your dine-in, home delivery, pick-up, and even drive-thru orders.

Why depend on only dine-in and home delivery systems when there is so much more? 

With the rapid growth in the relationship between restaurants and tech, owners must follow the trends and ideas. Pre-ordering helps you to establish a new digital connection between your restaurant and customers.

Let us learn in detail how pre-ordering can add value to your business.

Making sales in advance

With aggregators, you do not receive instant money, even excluding the aggregator fee. Also, in conventional home delivery services, the majority of times customers prefer cash-on-delivery. With a pre-ordering system, you can make sales in advance, offer more services than any aggregator, and receive money directly in your account.

Increase table turnover

Keeping your customers waiting for their meals during rush hours may disappoint them. In a typical order-placing cycle, after customers are seated, they take approximately 10 min to discuss and place an order. This is followed by a preparation time of 20–30 min until serving and 45 min of dining and enjoying the meals. Finally, an additional 5–8 min for paying the check. Now, imagine if you could reduce the above cycle time by 40 min by receiving an advance prepaid order. Also, you can efficiently schedule your kitchen for preparations, and simply serve them to your guests. Pre-ordering systems in restaurants help avoid the hassle and increase table turnover. It eliminates the delays during the ordering process, food preparation, and checkout stages. Thus, enhance the customer experience by significantly reducing the waiting time. With orders and payments settled in advance, employees can serve the customers really fast.

Organize kitchen schedules for restaurant owners

Depending on the type of restaurant, the peak hours may vary. During the peak hours, ordering of food items and on-site delivery seem to be endless. With Pre-ordering Solution, the customers can schedule their dine-in, pick-up, and home delivery days and timings in advance. They can easily book their visit time or home delivery from morning to evening. This helps restaurant owners to plan their inventory and kitchen schedule. In addition, restaurants can save customers from hunger and anger related to delays. Thus, a pre-order booking system is a right tool for achieving enhanced growth and sales in restaurants.

No food wastage

With a pre-ordering system, restaurants worldwide have witnessed a reduction in the wastage of food. This ingenious solution allows restaurant owners to determine their inventory requirements in advance. It assists them to avoid situations of excess or undercooking. Moreover, restaurants can obtain real-time insights into the sales, inventory and pre-ordered meals.

Offer a plethora of options to your busy diners

Every restaurant has a limited seating capacity, beyond which it becomes crowded. Therefore, managing the queue becomes difficult, and other challenges are encountered. Restaurants are no longer only dependent on dining; with the emergence of aggregators, home delivery has become popular. With COVID-19, the popularity and prominence of home deliveries still increased. Today, even big giants are offering drive-thru services, takeaways, and other services. With eDine (Pre-ordering Solution), offer all these services, drastically increase your revenue, profit margins, and make customers happier.

Advantages of advanced ordering from the perspective of customers

  • Dine-in guests: When they visit your restaurant, their table is ready and meals are rapidly served. They can enjoy their meals and leave.
  • Home delivery customers: Through the restaurant website, they can plan their weekly nutrition in advance, place their orders, and have their meals delivered on-time.
  • Drive-thru and takeaway customers: Such customers who live hectic lives can plan their meals in advance. They can place their orders, enter their vehicle number, choose a slot timing, and pick up their meals on their way.

Value addition for restaurants

  •  Avoid kitchen bottlenecks.
  •  Gain more customers and retain the existing ones. Ensure more recurring customers by rewarding those who pre-order and pay online.
  •  Stay ahead of your competitors.
  •  Stay flexible during COVID waves.
  •  Customize the delivery time slots, radius, and terms as per your choice.
  •  Provide your delivery services or add multiple delivery partners
Personalize your restaurant services by addressing the customers by their names, making them feel special. Therefore, helping the restaurant to politely upsell their customers. To summarize, install a system that reduces waiting time and rapidly serve meals at your restaurant to meet market demands.  Learn more about eDine.
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